CrawlJobs Logo
JLL Logo JLL · Office Administration

Business Support Concierge

United States, Stamford 44600.00 - 64700.00 USD / Year · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

As a Workplace Ambassador at JLL, you'll be the welcoming face of our office, creating exceptional experiences for guests, employees, and visitors while ensuring smooth daily operations. This role combines hospitality excellence with facilities coordination, making you essential to maintaining a productive, welcoming environment that reflects JLL's commitment to outstanding workplace experiences. You'll serve as the central point of contact for office services, managing everything from visitor registration and security access to conference room coordination and facilities support, directly contributing to JLL's reputation for world-class client service and operational excellence.

Job Responsibility

  • Enthusiastically welcome guests, anticipate their needs, assist with arrival, office orientation, and departure while responding promptly with personal spirit regardless of time or workload
  • Create memorable experiences through warm, welcoming interactions, proactively addressing guest needs, sharing knowledge of office services and amenities, and helping visitors feel welcomed and productive
  • Provide daily visitor reports, track all visitors, vendors, visiting employees and guests, coordinate security access, and assist associates with security and access applications
  • Ensure Employee Bungalow areas including kitchen, dining area, reception area, general spaces, huddle rooms, and print areas remain tidy, clean, and organized at all times
  • Manage incoming calls for the office business, handle incoming and outgoing courier packages and mail, and prioritize conference room bookings while ensuring rooms are meeting-ready with functioning A/V equipment
  • Process facilities work orders online, track progress, collaborate with facilities, maintenance, and security teams to ensure proper office functionality including HVAC, lights, cleaning, and doors
  • Support vehicle registration management, EV user access, new hire and termination tickets, associate moves, additions and changes, and various administrative tasks using work order and space management applications

Requirements

  • High school diploma or equivalent education
  • Minimum one to two years of relevant administrative or customer service experience
  • Demonstrated confidence, responsiveness, and exceptional customer service and relationship building skills
  • Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, mapping software, and database applications
  • Ability to perform administrative duties while maintaining high levels of professionalism, integrity, and discretion when handling confidential information
  • Strong multitasking abilities with impeccable attention to detail to ensure accuracy and efficiency in fast-paced environments
  • Excellent communication skills across various forms with peers, managers, supervisors, external clients, and vendors with minimal daily supervision required

Nice to have

  • Three years of administrative or facilities experience supporting multiple people, preferably in the real estate industry
  • Working knowledge of audio-visual equipment and conference room technology
  • Experience with facilities management software systems and work order processing
  • Background in hospitality or customer-facing roles demonstrating service excellence
  • Familiarity with security access systems and visitor management protocols
  • Experience with inventory tracking and office supply ordering processes

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
JLL - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business Support Concierge

8 matching positions

Retail Sales Support & Beauty Concierge

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...
Location
Location
United States , Tarzana
Salary
Salary:
18.85 - 19.65 USD / Hour
nordstrom.com Logo
Nordstrom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to work a flexible schedule based on business needs
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
  • Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
Job Responsibility
Job Responsibility
  • Work with the team to ensure the salesfloor stays 'runway ready', and is sized and filled in through re-merchandising and straightening throughout the day
  • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
  • Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
  • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  • Demonstrate expertise in all technologies used in the store environment
  • Adhere to all operational, merchandise and asset protection standards
  • Promote initiatives like our Nordstrom Rewards program
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
What we offer
What we offer
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
  • 401k
  • PTO accruals, Holidays
  • Fulltime
Read More
Arrow Right

Guest Services Manager

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of ...
Location
Location
United States , Beverly Hills
Salary
Salary:
70000.00 - 80000.00 USD / Year
lermitagebeverlyhills.com Logo
L'Ermitage Beverly Hills
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of front office/guest service leadership experience, hotel/lodging environment highly preferred
  • High School diploma/GED
  • Strong understanding of lodging operations
  • reservations, appropriate guest service etiquette, etc.
  • Demonstrates natural leadership qualities with a positive, team-focused attitude
  • Available and willing to work flexible hours based on business needs including weekdays and weekends
  • Demonstrates strong communication, organizational, and problem-solving skills
  • Expresses sincere enthusiasm for the role and passion for guest services
  • Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality
  • Proficiency in hotel management systems, Microsoft Office Suite and OPERA cloud
Job Responsibility
Job Responsibility
  • Maintain positive guest relations at all times
  • Take full ownership of the guest experience, personally going above and beyond for all guests
  • Act as point of contact between guests and the organization by promptly answering inquiries, directing phone calls, coordinating travel plans, and working to make sure each guest feels welcomed and taken care of
  • Oversee the concierge team, booking reservations, making recommendations to internal programs, local attractions, and arranging logistics such as travel
  • Place order for amenities and coordinate delivery of amenities to designated guest rooms
  • Anticipate guests’ needs, responding promptly and accommodating requests expediently and courteously. Follow-up with designated hotel personnel to ensure completion of requests
  • Readily available at all times to deal with problems or guest/staff issues or concerns, using best judgement to resolve outstanding issues empathetically and in the best interest of both the guest and the hotel
  • Circulates regularly throughout all Front of House areas, maintaining a high profile with guests and staff, while monitoring standards of performance with regard to these areas
  • Review designated in-house guest list and be familiar with guests’ names and preferences
  • Ensures that reservations are notated accurately regarding all special requests, concerns, etc.
  • Fulltime
Read More
Arrow Right

Welcome Host

We are recruiting a Welcome Host to be part of the Rapport team, based at our cl...
Location
Location
United Kingdom , London
Salary
Salary:
32500.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Ideally, have previous customer service experience
  • Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
  • Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
  • Display excellent personal presentation and interpersonal skills
  • Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
  • Demonstrate the ability to work independently and manage own workload
Job Responsibility
Job Responsibility
  • Providing excellent service to clients and customers arriving to the office, ensuring the Receptionist's duties are carried out to the highest standards
  • Directing visitors to the appropriate individual, meeting room, and office as required
  • Offering refreshments to all visitors arriving
  • Providing accurate information via telephone, email and in person in line with the agreed standards
  • Ensuring the Reception area is tidy and presentable, with all necessary stationery and material
  • Liaising with key internal and external stakeholders, ensuring the smooth day-to-day operations
  • Supporting with ad-hoc requests as required by the business
What we offer
What we offer
  • travel and grocery discounts
  • life assurance
  • cash rewards
  • contributory pension scheme
  • wellness programs
  • Employee Assistance Program
  • digital GP services
  • learning and development opportunities
  • WOW Awards
  • one paid day off annually to support a cause
  • Fulltime
Read More
Arrow Right

Receptionist

We are looking for an experienced and service-oriented Receptionist to support a...
Location
Location
United States , Mclean
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in concierge services, front desk operations, hospitality, office management, or a similar client-facing environment
  • Strong customer service and interpersonal skills with the ability to build positive relationships with employees, guests, and service partners
  • Clear verbal and written communication skills, including the ability to interact confidently with professionals at all organizational levels
  • Proven ability to prioritize tasks, manage time effectively, and work independently with limited supervision
  • Comfortable handling workplace coordination activities such as badging, conference room support, and general office service requests
  • Ability to troubleshoot service issues, remain composed under pressure, and respond quickly to changing daily needs
  • Proficiency with common workplace technology and business tools, including Google Suite or similar office software
  • Flexible and team-oriented approach with a focus on continuous improvement, operational support, and consistent service quality
Job Responsibility
Job Responsibility
  • Manage front desk and lobby operations to maintain an organized, welcoming, and detail-focused arrival experience for employees and visitors
  • Support the issuance and coordination of building access badges while helping guests and staff navigate workplace access needs
  • Provide accurate information about the building, campus, and surrounding area, serving as a reliable resource for workplace-related questions
  • Address service requests connected to workplace operations, including conference room support, parking, mailroom coordination, luggage storage, lost and found, and janitorial concerns
  • Communicate promptly with employees, guests, vendors, and leadership to resolve inquiries and ensure timely follow-through on outstanding issues
  • Partner closely with facility management, transportation, and other workplace teams to deliver a seamless service experience across the site
  • Anticipate employee and guest needs, respond with care, and take proactive steps to improve comfort, convenience, and satisfaction
  • Monitor for potential operational or security concerns and escalate issues appropriately to help prevent disruption to business activities
  • Contribute to ongoing service improvements by identifying better ways to enhance workplace experience performance and support team objectives
  • Assist with additional site-related duties as needed and maintain schedule flexibility to support campus operating hours
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Sales Associate

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...
Location
Location
United States , Fishkill
Salary
Salary:
16.00 - 20.00 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrate selling competence, styling expertise and possess a love of fashion
  • Driven to create, build and cultivate relationships
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
  • Demonstrates excellent verbal communication skills and a high level of integrity
  • Possess the technological competency to navigate a computer/iPad/handheld system
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
  • Able to work cooperatively in a diverse work environment
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • Have open availability of (15 to 20) hours per week
Job Responsibility
Job Responsibility
  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
  • Take an active role in assisting the management team to build store business
  • Support all service enhancers to build strong relationships including active use of Concierge
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.
What we offer
What we offer
  • Growth
  • Incentive Opportunities
  • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more
  • Parttime
Read More
Arrow Right

Client Specialist

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...
Location
Location
United States , Southbury
Salary
Salary:
17.44 - 21.80 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
  • Able to work cooperatively in a diverse work environment
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
  • Possess excellent written and verbal communication skills and a high level of integrity
  • Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
  • Professional, assertive, and friendly with the ability to make decisions independently
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
  • Have open availability of 20 – 29 hours per week
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
  • Support all service enhancers to build strong relationships including active use of Concierge
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust
  • Actively participate in community/store activities and events that promote the Talbots Brand
  • Professionally represent the brand image
What we offer
What we offer
  • Incentive Opportunities
  • Comprehensive benefits packages accessible to both full time and eligible part time employees
  • 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Referral Incentive Program
  • discounts on travel, shopping, concerts and more
  • Parttime
Read More
Arrow Right

Client Specialist

Location
Location
United States , Franklin
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
  • Able to work cooperatively in a diverse work environment
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
  • Possess excellent written and verbal communication skills and a high level of integrity
  • Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
  • Professional, assertive, and friendly with the ability to make decisions independently
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
  • Have open availability of 20 – 29 hours per week
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
  • Support all service enhancers to build strong relationships including active use of Concierge
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust
  • Actively participate in community/store activities and events that promote the Talbots Brand
  • Professionally represent the brand image.
What we offer
What we offer
  • Growth
  • Incentive Opportunities
  • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
  • Parttime
Read More
Arrow Right

Sales Associate

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...
Location
Location
United States , Amarillo
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrate selling competence, styling expertise and possess a love of fashion
  • Driven to create, build and cultivate relationships
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
  • Demonstrates excellent verbal communication skills and a high level of integrity
  • Possess the technological competency to navigate a computer/iPad/handheld system
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
  • Able to work cooperatively in a diverse work environment
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • Have open availability of (15 to 20) hours per week
Job Responsibility
Job Responsibility
  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
  • Take an active role in assisting the management team to build store business
  • Support all service enhancers to build strong relationships including active use of Concierge
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
  • Achieve sales and service metrics in key measurable areas including clientelling/outreach, appointment setting and Talbots Classic Awards
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc
What we offer
What we offer
  • Incentive Opportunities
  • Comprehensive benefits packages accessible to both full time and eligible part time employees
  • 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Referral Incentive Program
  • discounts on travel, shopping, concerts and more
  • Parttime
Read More
Arrow Right