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We have a number of exciting opportunities within our Business Support Service for self-motivated Business Support Assistants, providing essential support to our practice staff members. We have six positions available, five roles are within our Targeted Family Help Business Support Team, and one role is within our Domestic Abuse and Interpersonal Violence Business Support team. The Targeted Family Help Business Support Team provide support to practitioners who provide early intervention for children and families across Birmingham. The Domestic Abuse and Interpersonal Violence team provides support to professionals working with children and families affected by domestic abuse, helping ensure families receive timely and appropriate help in challenging circumstances.
Job Responsibility:
Providing high quality administrative support to practice staff members
Accurately processing and managing information and data
Working closely with colleagues and multi-agency partners across the service
Helping services deliver positive outcomes for some of Birmingham’s most vulnerable children and families
Requirements:
Be able to demonstrate strong administrative skills with excellent attention to detail
The ability to problem solve and use initiative
Have excellent communication and interpersonal skills, enabling you to engage effectively with a diverse range of stakeholders
Be passionate about delivering a high quality service
A collaborative team player with a customer focused approach
To be able to manage multiple priorities and adapt to changing demands
Must reside within a suitable commutable distance around Birmingham
Have the correct right-to-work documents to work in the UK
Must provide a CV and supporting statement
Must undergo a series of background checks with Experian, Including Experian Right to Work, and Digital ID verification
What we offer:
A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service
Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley)
Onsite electric car charging ports which are free to use
Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more
Flexible and hybrid working policy
Generous local government career average pension scheme in line with the local government pension scheme