Business Support and Operations Manager

This is a hands-on, high-impact operational leadership role. You will be responsible for ensuring that the business functions effectively on a daily basis: work is completed, billed, collected and reported; teams are supported with strong processes and systems; and operational obstacles are identified and removed quickly. You will act as the central point of operational control for the office, providing the Managing Director with clear, accurate reporting and insight, while proactively implementing improvements to processes, systems and performance management. This role is ideal for someone who thrives on process, data, control and delivery, and who enjoys creating structure in a fast-paced, growing professional services environment.