Business Support Analyst Job at Inetum (Lisbon)

IT Business Support Analyst

As an IT Business Analyst specializing in Healthcare Experiences, you will play ...

Location

United States , Dallas

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

A college degree in Computer Science, Information Technology, or related fields, is preferred, although equivalent experience will be considered
Fundamental knowledge of Windows, PCs, SQL, client/server architecture, networking, operating systems, databases, and software applications preferred but not required
Experience in healthcare industry and mobile/web applications, AI would be a plus
Experience with creation and maintenance of functional and/or technical specifications
Experience with change control processes
Experience with project management methodologies
Able to work independently with minimal supervision
Strong oral and written communications skills
Strong time management skills and ability to triage priorities based upon business justification
Must possess excellent communication skills (listening, written and verbal) with demonstrated ability to build effective working relationships across various levels of the organization

Job Responsibility

Write clear and well-structured business requirements
Create process documentation to enable capability mapping and solution design
Independently lead small to medium sized healthcare IT related projects as assigned
Collaborate with cross-functional teams to address technical challenges
Communicate effectively with project members and end-users, providing clear instructions and guidance
Ensure timely resolution of incidents to minimize disruptions in healthcare services
Provide assigned support during system go-lives and upgrade projects, including off-hour releases as required
Develop ideas that enhance business operations based upon gathered requirements
Meet with key stakeholders to understand business and user needs and provide recommendations
Bridge the gap between business and IT by translating business needs into technical specs communicating technical information back to the business

Fulltime

Business Support Analyst

This is a technical, fast-paced role handling system tickets and supporting inte...

Location

United Kingdom , Desford

Salary:

Not provided

Outsource UK

Expiration Date

Until further notice

Requirements

Experience with orders and invoicing
Strong SAP or CMOPS experience
Salesforce experience
Minimum 2+ years’ industry experience (automotive/manufacturing also considered)
Degree preferred (Business, Supply Chain, IT, Engineering, or similar)

Job Responsibility

Handling system tickets
Supporting international stakeholders with orders, invoicing, and system queries

Fulltime

Business Support Analyst

We are looking for a detail-oriented, organised person with a strong process min...

Location

Argentina , Punta alvear

Salary:

Not provided

AXEREAL SCA

Expiration Date

Until further notice

Requirements

Advanced student or university graduate in Accounting or Business Administration
Ability to identify and effectively resolve problems, following internal procedures and policies
1 to 3 years of experience in administrative tasks, ideally within an industrial plant environment
Intermediate to advanced level of English
Advanced proficiency in Microsoft Office, SAP, Power BI or equivalent tools

Job Responsibility

Manage and update purchase orders, ensuring accuracy and full compliance with internal controls
Regularise pending invoices in SAP, coordinating with the relevant areas
Maintain up-to-date tax files for customers and suppliers, ensuring correct and complete documentation
Conduct silo measurements and actively support the month-end inventory process
Produce reports and KPIs to support decision-making
Maintain and report contractor control information and provide ITP support to plant administration
Record and monitor daily receipts and dispatches of raw materials and by-products, ensuring accurate entries in the ERP, production systems and governmental platforms
Reconcile inventories, validate physical stock and participate in periodic audits
Act as back-up for Master Data processes (customers, suppliers and materials)

What we offer

Attractive salary and benefits package
Career opportunities internationally
Focus on flexibility, inclusion, collaboration and health and wellbeing

Fulltime

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Business Analyst, Business Process Optimization, Indirect Procurement

Support the Strategic Supply Chain and Procurement division within the S2P and B...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Industrial Engineering, Business Management or Information Systems/Data Management
4-6 years of experience in procurement operations, spend analysis, or data-driven supply chain roles
Familiar with SAP Ariba (preferably Spend Analysis, Procure-to-Pay (P2P), or Catalog modules)
Basic exposure to SAP S4HANA or a strong interest in learning ERP tools
Strong analytical skills and proficiency in Excel
Bilingual (French and English), both written and oral communication skills
Eager to learn and grow
Organized, detail-oriented, and an effective problem solver
Team player, adaptable and able to forge strong working relationships

Job Responsibility

Support the setup and maintenance of the Ariba Spend Control Tower and related dashboards
Assist in designing KPI dashboards and spend reports using Ariba, Excel, and visualization tools
Perform data validation and analysis to ensure spend integrity across procurement streams
Collaborate with stream owners (S2C, P2P, Catalogs) to ensure aligned data practices
Monitor compliance with procurement policies and help escalate process issues
Oversee the revision of the IGS Policy and other guidelines on a periodic basis
Contribute to the documentation of processes and SOPs
Participate in continuous improvement projects, process audits, and training efforts with internal users
Receive mentoring to take on increasing ownership in the Spend & Compliance stream

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Business Analyst

This role entails knowledge holding about the event-driven architecture (EDA) pl...

Location

Turkey , Istanbul

Salary:

Not provided

Zoolatech

Expiration Date

Until further notice

Requirements

5+ years of general experience in IT and/or E-commerce, Retail-tech, Logistics
3+ years as a System/Business analyst
Fluent English and excellent communication skills
Strong requirements elicitation skills across multiple stakeholder types
Business flow diagram drawing
Business event schema modeling
Preparing dev tasks, technical design documents, and field mappings
Solid understanding of XML/JSON, APIs, Kafka fundamentals, and databases
Knowledge of SQL and data structures
Confident user of Jira, Confluence, Lucid, Miro, Azure DevOps, and similar tools

Job Responsibility

Collaborate with multiple teams to clarify business and technical requirements
Provide guidance on the integration platform and relevant engineering standards
Facilitate business flow analysis and ensure accurate translation of data exchanges into business events
Contribute to building and optimizing internal and cross-team processes
Work with the engineering team to define optimal technical solutions
Create and maintain Jira tasks for development teams
Review Avro schema pull requests from both technical and business perspectives
Support the full development cycle, from pre-analysis and design through UAT and release coordination
Prepare detailed IDDs, field mappings, and documentation
Identify corner cases early and help automate them to reduce manual testing

What we offer

Paid Vacation
Hybrid Work (home/office)
Sick Days
Sport/Insurance Compensation
Holidays Day Off
English Classes
Training Compensation
Transportation compensation

Sr. Business Analyst- HR Data

Engage with Esri’s Human Resources organization to understand business challenge...

Location

United States , Redlands

Salary:

72800.00 - 135200.00 USD / Year

Esri

Expiration Date

Until further notice

Requirements

5+ years of direct work experience in a business analyst capacity supporting the business intelligence needs of Human Resources organizations
Exceptional communication, presentation, and organizational skills
ability to adapt communication style and message based on audience (peers, stakeholders, executives) and subject matter
Excellent interpersonal skills including diplomacy, negotiating, reasoning, problem solving, and influence
Strong analytical skills, including a thorough understanding of how to interpret business needs
Strong facilitation skills to gain requirements from various personalities across the organization
Ability to set priorities, plan, and independently execute tasks in a structured manner while working in a fast-paced environment
Bachelor’s in business, mathematics, or related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US

Job Responsibility

Elicit requirements using a variety of techniques including interviews, workshops, surveys, and analysis of existing processes, documentation, and information products
Produce project artifacts including requirements documentation, use cases, business process modeling through workflows, data models, permissions models, RACI matrices, and data visuals
Use your creativity and analytical skills to evaluate information gathered from multiple sources, reconciling conflicts, and distilling high-level information into detailed requirements
Collaborate with colleagues to analyze information, define and prioritize requirements, evaluate potential solutions, provide recommendations to stakeholders, and deliver meaningful information products
Work closely with team members to ensure data requirements can be met within acceptable response times and reliability
Produce dashboards and reports using Power BI and regularly review for new features and functionality

What we offer

industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth

Fulltime

Junior Business Analyst

The IT company Andersen invites a Junior Business Analyst in Abu Dhabi to join i...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Andersen

Expiration Date

Until further notice

Requirements

Experience as an IT Business Analyst or in a similar role within the IT industry for 6+ months
Basic understanding of BPMN and UML
Good analytical skills with the ability to critically evaluate information and processes
Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders
Proficiency in requirements gathering, documentation, and modeling techniques
Knowledge of SDLC methodologies, Agile frameworks, and project management principles
Experience with business analysis tools and technologies
Ability to adapt to changing priorities, work independently, and manage multiple tasks simultaneously
Level of English – from Upper-Intermediate and above

Job Responsibility

Conducting thorough analysis of business processes, systems, and data to identify opportunities for improvement
Collaborating with stakeholders to gather and document business requirements, ensuring clarity, completeness, and accuracy
Developing detailed documentation, including functional specifications, user stories, and process flows
Working closely with development teams to ensure business requirements are accurately translated into technical specifications
Participate in the testing phase, validating that solutions meet business requirements and addressing any issues or discrepancies
Assisting in project management activities, including project planning, monitoring, and reporting
Providing ongoing support and consultation to business users, addressing system-related queries and issues
Staying informed about industry trends, best practices, and emerging technologies to contribute to continuous improvement initiatives

What we offer

Salaries pegged to the USD
Benefit package and an extensive set of bonuses
Opportunity to attend and participate in the company’s BA meetups
Compensation program for international professional certificates
Many different ways to grow and develop
Opportunity to take on the role of a mentor
Access to Andersen Knowledge Base with courses in a variety of areas

Business Support Analyst

Inetum

Location:
Portugal , Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 18, 2025

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Location:Portugal , Lisbon

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:November 18, 2025

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