Business Solutions Analyst Job at Cencora (Remote)

Business Solutions Analyst

Cencora

Location:
United States , Remote

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Support day‑to‑day product development activities across Cencora Benefit e‑Services’ three core offerings: pharmacy eligibility, prior authorizations (electronic & fax‑based), and real‑time pharmacy benefits. Serve as a Business Analyst supporting the product team, bridging communication between product management, development teams, and stakeholders. Act as a task owner for research items, customer inquiries, and development questions requiring analysis and deep‑dive investigation.

Job Responsibility:

Support day‑to‑day product development activities across Cencora Benefit e‑Services’ three core offerings: pharmacy eligibility, prior authorizations (electronic & fax‑based), and real‑time pharmacy benefits
Serve as a Business Analyst supporting the product team, bridging communication between product management, development teams, and stakeholders
Act as a task owner for research items, customer inquiries, and development questions requiring analysis and deep‑dive investigation
Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions
Conducts data gathering and analysis to understand business strategy requirements
Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction
May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction
Provides input from a business and IT perspective
Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options
Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions
Assists in the business process redesign and documentation as needed for new technology
May provide assistance in business case development (i.e., research, data collection)
Investigates problems and develops recommendations for resolution
Keeps customers informed of problems, issues, and resolutions
Analyzes performance metrics to ensure customer satisfaction
Meet regularly with team to gather work statuses
May discuss work progress and obstacles
Provides advice, guidance, encouragement and constructive feedback
Ensures work, information, ideas, and technology flow freely across teams

Requirements:

Bachelor’s degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience
Typically requires 5-7 years of relevant technical or business work experience
Requires experience/in-depth knowledge of business operations and systems requirements processes
Working knowledge of IIBA principles and practices
Minimum 5 years relevant technical or business work experience
Business analysis experience supporting technical teams required
Ability to work collaboratively within a team / group setting
Excellent verbal and written communication skills
Strong problem solving and analytical skills

Nice to have:

Background in pharmacy, payer, or provider workflows is a plus
Experience with pharmacy processes

What we offer:

Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs
Professional development resources
Opportunities to participate in mentorship programs, employee resource groups, volunteer activities

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 23, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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