Business Solutions Analyst

The responsibilities of a Business Solutions Analyst include conducting business systems analysis and employing analytical methods to plan, design, and implement improved business information systems and processes that meet the specific requirements of customer organizations. The analyst performs needs analyses to identify opportunities for enhancing or introducing new business process solutions. They also engage in business process reengineering, feasibility studies, and trade-off analyses. Acting as a liaison between internal and external customers, they collaborate with them to identify, refine, and specify functional requirements, which are then translated into technical specifications. The analyst develops comprehensive functional and systems requirements and specifications, prepares business cases for IT solutions, defines systems scope and objectives, and estimates costs for new or modified systems. Ensuring the integration of various system components such as policies, procedures, training material, databases, software, and hardware, they conduct performance and reliability testing for new solutions. Additionally, the analyst plays a role in planning and participating in system implementation, providing post-implementation support, and upholding strict adherence to information security and assurance policies, principles, and practices throughout the systems analysis process.