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As a Business Consultant at EE, you’ll play a vital role in growing our BT and EE Business presence within local communities. This is a commercially focused role for someone with the drive, resilience and sales expertise to generate new business, build trusted relationships and deliver outstanding customer experiences through our retail stores and beyond. Comfortable influencing others, you’ll build trust through strong communication, a customer-first approach and collaborative working. You’ll bring experience from a fast-paced direct sales environment, ideally within telecoms, with new business growth at its core. Working closely with colleagues across Retail and SoHo Enterprise, you’ll connect local businesses with the right solutions to support their growth. Acting as an ambassador for both EE and BT, you’ll represent our brand in the external market while influencing and collaborating with internal stakeholders to deliver seamless, high-quality sales journeys. Your ability to understand customer needs, tailor solutions and build long-term relationships will be central to your success. You’ll own your performance, managing your pipeline through proactive prospecting, lead management and account development. From identifying new opportunities and converting warm leads to growing existing accounts through in-life reviews, you’ll take a structured, organised approach to delivering results. Your commercial awareness, strong product knowledge and understanding of the local SME market will ensure opportunities are identified, progressed and delivered in line with business goals and your own targets. Every day, you’ll bring energy, professionalism and focus – demonstrating best-in-class sales behaviours, meeting KPIs and SLAs, and building credibility with customers and colleagues alike. Whether networking externally, partnering with store teams or contributing to regional collaboration, you’ll be a trusted and visible presence driving growth and success.
Job Responsibility:
Generate new business
Build trusted relationships
Deliver outstanding customer experiences through retail stores and beyond
Connect local businesses with the right solutions to support their growth
Act as an ambassador for EE and BT
Represent brand in the external market
Influence and collaborate with internal stakeholders to deliver seamless, high-quality sales journeys
Own performance, managing pipeline through proactive prospecting, lead management and account development
Identify new opportunities and convert warm leads
Grow existing accounts through in-life reviews
Take a structured, organised approach to delivering results
Ensure opportunities are identified, progressed and delivered in line with business goals and targets
Bring energy, professionalism and focus
Demonstrate best-in-class sales behaviours
Meet KPIs and SLAs
Build credibility with customers and colleagues
Networking externally
Partnering with store teams
Contributing to regional collaboration
Requirements:
Experience from a fast-paced direct sales environment
Ideally within telecoms
New business growth at its core
Drive, resilience and sales expertise
Strong communication
Customer-first approach
Collaborative working
Commercial awareness
Strong product knowledge
Understanding of the local SME market
Ability to understand customer needs, tailor solutions and build long-term relationships
What we offer:
Uncapped commission scheme
Online GP access 24/7 for you and immediate family
Paid Carer’s Leave up to 2 weeks
Family Leave: Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
Huge discounts on EE & BT products including mobile and broadband