Business Risk Senior Analyst

• Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
• Creating and managing end to end calendar with critical steps, dependencies and dates
• Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project
• Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)
• Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders
• Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process
• Facilitate and lead cross-functional meetings
• Assist in awareness campaigns and communications of Global Change Management objectives, process
• Develop analytics and reporting to track effectiveness of process and identify potential process improvements
• Contribute to developing enhancements of Work Flow Management tool
• Provide thought leadership in continually reviewing process and identifying improvements
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and /or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 5-8 years Project Management experience in financial services, control compliance or legal disciplines
• Experience with work-flow systems
• Excellent project management and organizational skills
• Outstanding relationship building and relationship management skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Bachelor’s/University degree or equivalent experience
• Relevant industry experience preferred in Markets or in-business management, operational risk, middle office, technology, product control or other relevant control function
• Working knowledge and subject matter expertise in Markets traded products and related control principles
• Experience in working on controls related change, working with technology, including writing detailed business requirements and overseeing technology implementation
• Proven track record in collaboration across different businesses, regions and/or support functions
• Strong problem solving and analytical skills - ability to think dynamically but with a Risk and Controls mindset at the forefront
• A proactive and “no surprises” approach in communicating issues and strength in sustaining independent reviews
• Excellent communication skills up to senior level
• Advanced Excel and strong database analysis/management skills
• Experience in data analysis using python or visualisation tools such as Tableau would be considered an advantage
• Strong Word and PowerPoint skill

Experience in data analysis using python or visualisation tools such as Tableau would be considered an advantage

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