Business Risk and Controls Officer, Citi

Citi

Location:
United States, Tampa

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Business Risk & Control Officer for Cash Services Operations is part of the broader Risk & Control function within the COO organization. This role involves driving the Risk and Control framework and Governance across various Operations business areas. The position covers Cash Services Operations globally and requires collaboration with multiple teams to mitigate emerging risks and strengthen controls.

Job Responsibility:

Responsible for working with business/functional leaders in Cash Services to ensure compliance with applicable regulatory & policy requirements
Work closely with Cash Services Operations teams, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, and other cross functional partners to assess and strengthen the control environment
Execute governance model, embedding practices which mitigate risk
Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks for Cash Services functions and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Prepare accurate and appropriate reporting of operational risks to senior management
Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks
Analyze operational risk data and indicators to identify areas of excessive risk, escalate situations that pose excessive risk(s), and engage with relevant functions to mitigate those risks
Identify root causes of major internal losses and ensures actions are taken to reduce the risk of loss from similar causes
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
Escalate, manage and report control issues with transparency
Coordinate and maintain team structural documentation such as team meeting decks and agendas, headcount tracking, roles and responsibilities, goals and priorities.

Requirements:

5-8+ years experience in Risk & Controls, preferably in financial services
Experience in Risk, Internal Audit, Third Party Management, Treasury and Cash Management are also preferred
Multi-tasking: Proven capability to effectively manage multiple concurrent risk assessments, compliance initiatives, and strategic projects while navigating evolving priorities
Ability to work effectively in a cross-functional organization
Ability to balance strategic priorities with tactical actions
Proven track record and accountability in making quick decision that have an immediate impact on business financials
Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge
Excellent communication skills
Excellent problem-solving skills, ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives
Excel Mastery: Advanced proficiency in Microsoft Excel to develop reporting, conduct in-depth data analysis, and generate actionable Risk & Control insights
PowerPoint Storytelling: Expertise in Microsoft PowerPoint to craft compelling, senior management-level presentations that convey strategic narratives, insights, and recommendations – moving beyond mere data presentation to executive-level actionable communication.

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and holidays
discretionary and formulaic incentive and retention awards.

Additional Information:

Job Posted:
November 14, 2025

Expiration:
November 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Risk and Controls Officer

Citi

Location:United States, Tampa

Category:Finance

Contract Type:Employment contract