Business Risk and Controls Officer, Citi

Citi

Location:
United States, Tampa

Category:
Finance

Contract Type:
Employment contract

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

The Business Risk & Control Officer for Cash Services Operations is part of the broader Risk & Control function within the COO organization. The Risk & Control function is responsible for driving the Risk and Control framework and Governance across the various Operations business areas. This role covers Cash Services Operations globally, which is responsible for critical cash functions such as Global Payroll Services, Cash Management Operations and Supplier Strategy teams. The role requires partnership with Cash Management and Risk Management areas to assess the risk profile of processes and develop a risk framework that proactively identifies and addresses emerging risks.

Job Responsibility:

Responsible for working with business/functional leaders in Cash Management to ensure compliance with applicable NAM and LATAM regulatory & policy requirements
Work closely with Cash Management Operations teams, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, Operations and other cross functional partners to assess and strengthen the control environment
Execute governance model, embedding practices which mitigate risk
Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks for Cash Management function and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Prepare accurate and appropriate reporting of operational risks to senior management and the Board of Directors
Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks
Analyze operational risk data and indicators to identify areas of excessive risk, escalate situations that pose excessive risk(s), and engage with relevant functions to mitigate those risks
Identify root causes of major internal losses and ensures actions are taken to reduce the risk of loss from similar causes
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
Escalate, manage and report control issues with transparency
Coordinate and maintain team structural documentation such as team meeting decks and agendas, headcount tracking, roles and responsibilities, goals and priorities

Requirements:

5-8+ years experience in Risk & Controls, preferably in financial services
Experience in Risk, Internal Audit, Third Party Management, Treasury and Cash Management are also preferred
Multi-tasking
Ability to work effectively in a cross-functional organization
Ability to balance strategic priorities with tactical actions
Proven track record and accountability in making quick decision that have an immediate impact on business financials
Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge
Excellent communication skills
Effective organizational influencing skills required
Excellent problem-solving skills, ability to see the big picture with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Risk and Controls Officer