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Citi Logo Citi · IT - Administration

Business Risk and Control Officer

Singapore, Singapore · Job Posted June 16, 2026
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Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk and Control Officer, Hybrid based in Singapore. This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking. This role will be an individual contributor role reporting to the Head of Process Design and Re-engineering. Working in an agile environment partnering with project managers and specialist supporting process change. Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Job Responsibility

  • Perform monthly quality inspections of Control Design Assessments (CDAs), Monitoring and Testing Design Assessments (MTDAs), and Operational Effectiveness Monitoring and Testing (OEMTs), guided by MCA procedures, control standards and relevant Playbooks
  • Conduct detailed analysis to identify root causes of issues, recommending holistic corrective actions and improvements
  • Highly motivated individual with a willingness to travel up to 25% to Asia Countries for inspections across multiple Front-Line Units
  • Support the review and challenge process for effective control design and management, ensuring compliance with MCA Procedures, Control Standards and relevant Playbooks
  • Ensure adequate governance including hosting monthly meetings in US timezone and conduct training where needed to support effective risk profile management
  • Coordinate risk and control responsibilities, embedding accountability within Front-Line Units (FLUs)
  • Apply business knowledge to identify and implement robust control points and processes
  • Highly flexible and agile to move across teams within the wider department for short term assignments as department need arises
  • Appropriately assess and mitigate risks in business decisions, safeguarding Citi's reputation, clients, and assets

Requirements

  • 6-10 years of experience, 5+ years in Risk & Controls or Internal Audit roles preferred
  • Demonstrates clear and concise written and verbal communication skills
  • Effective organizational and influencing skills
  • Demonstrated ability to lead global team efforts and work flexibly across time zones
  • Excellent problem-solving skills with attention to details and ability to comprehend the big picture
  • Ability to develop and implement strategy and process improvement initiatives
  • Proficiency in MS Excel, MS Access, SAS, SQL, Visual Basic and use of AI a plus
  • Bachelor's/University degree, Master's degree preferred
  • Good understanding of MCA (Managers Control Assessment) framework and processes including Control Design Assessment (CDA), Monitoring and Testing Design Assessments (MTDA) and Operational Effectiveness Monitoring and Testing (OEMT)
  • Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
  • Independent thinker, highly motivated and able to perform a credible challenge of businesses/functions

Nice to have

  • Proficiency in MS Excel, MS Access, SAS, SQL, Visual Basic and use of AI a plus
  • Master's degree preferred
  • Ability to work effectively on virtual teams, including across different geographies and time zones preferred

What we offer

  • Access to telehealth options, health advocates, confidential counseling and more (coverage varies by country)
  • Expanded Paid Parental Leave Policy
  • Programs to manage financial well-being and help plan for the future
  • Access to learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in communities
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