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The Business Control Manager is a first line of defense investment supervision role within the UK, Europe, Middle Eastern and Africa (UK EMEA) Private Bank, reporting to the UK EMEA Supervision Head. The role involves overseeing investment sales activity conducted by Relationship Professionals by exercising a program of day-to-day and on-going supervisory activities across a group of Banker teams, Investment Counsellors, and Capital Markets teams.
Job Responsibility:
Managing and supporting multiple risk and control programs for the organization
Works closely with business partners on findings and makes recommendations on improving practices
Examines procedures for consistency and gaps relative to regulations
Review and approve client suitability profiles (IOS)
Monitors post-trade daily risk management reports
Assists in the resolution of investment-related client complaints
Assists in the management of trade errors and corrections
Review and approval of new discretionary accounts
Review and dispositioning of designated post-trade suitability alerts
Partner with Regional Supervisory Head on resolution of escalated supervisory issues
Review and pre-trade approval of designated bank-channel investments
Interface, consult with and escalate to Senior Management and partners
Assist with ad-hoc projects and/or workflow UAT testing
Assist with coaching and training Relationship Professionals
Assist with audits, examinations, testing and regulatory inquiries
Requirements:
Relevant work experience in Business Risk & Controls, Private Banking, Wealth Management or Capital Markets role(s)
Strong understanding of UK FCA Conduct of Business (COB) rules and EU Regulations, particularly regarding Investment sales and suitability requirements
MS Excel, MS Power Point, SQL a plus
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational and influencing skills required
Excellent problem-solving skills, with ability to dissect complex scenarios, see the big pictures with high attention to critical details
Demonstrated ability to develop, implement and challenge strategy and process improvement initiatives
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