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The Asia North and Australia Wealth Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Asia North and Australia Wealth businesses. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. The Asia North and Australia Wealth Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution.
Job Responsibility:
Support the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights
Carry key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process
Perform decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions
Maintain resource forecast for own team
Approve testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation
Maintain resource forecast for successful controls testing transition and Central Execution training
Has the ultimate decision on controls testing outlier escalations
Handle control testing interactions with senior managers at Director or Managing Director levels
Represent control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials
Develop and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing
Support team members on topics ranging from testing design and execution to performance management and control testing platforms basics
Help driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing
Maintain relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Support other relevant work efforts of department where needed and as directed by their manager
Requirements:
10+ years relevant experience
5+ years in Risk & Controls roles
5+ years of direct management experience preferred
Subject matter expert on controls design, execution and/or control testing
Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Effective communication, written and presentation skills
Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones preferred