Business Risk Analyst II, Citi

Business Risk Analyst II

Citi

Location:
Singapore, Singapore

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The role is primarily responsible for supporting the business in the investment and insurance sales conduct monitoring and oversight through the conduct of Mystery Shopping and Customer Survey exercises. This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Job Responsibility:

Supporting business in investment and insurance sales conduct monitoring and oversight through Mystery Shopping and Customer Survey exercises
Liaison and coordination with Mystery Shopping vendors
Review and perform independent assessment of Mystery Shopping results
Organize and facilitate sessions with Legal and Compliance
Prepare Sales Practice Reporting updates and governance presentations
Conduct periodic refresher training for sales staff
Ensure conduct of customer surveys mandated under MAS BSC regulations
Provide support to Wealth Control team on audit coordination and records management

Requirements:

3-5 years of relevant experience with strong analytical and project management skills
Excellent presentation and communication skills in English, both oral and written
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
Bachelor's Degree/University degree or equivalent experience

Nice to have:

Experience in Investment or Insurance Sales process, risk & control
Understanding of Retail/Wealth Management/Insurance products

What we offer:

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling
Financial well-being programs and future planning assistance

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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