Business Relationship Support Specialist, Wells Fargo

Wells Fargo

Location:
United States, Hoffman Estates ▼
Atlanta
Charlotte
Chicago
Minneapolis

Category:
Banking

Contract Type:
Employment contract

Salary:

60000.00 - 100000.00 USD / Year

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Job Description:

Wells Fargo is seeking a Business Relationship Support Specialist as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com

Job Responsibility:

Develop expertise in WFIF’s policies, procedures, and compliance requirements related to BSA/AML and Background Investigation requirements
Partner with sales, relationship managers, underwriters, portfolio, and financial crimes operation teams to onboard new customers and make updates for existing customers
Process onboarding daily cases and manage the lifecycle to completion
Submit BSA/AML and Background Investigations orders to Screenings and Investigations (S&I) team
Review results of Background Investigations and make high level dispositions
Maintain awareness of updates to Cornerstone Onboarding requirements
Upload final documentation to document repository
Support with projects and adhoc requests as needed
Complete all on-line training requirements on time
Research and address Data Quality Issues in support of the Financial Crimes team’s SOR Cornerstone
Identify opportunity for process improvements

Requirements:

2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of banking and/or compliance/regulatory experience
Good client service skills
Effective organizational, multi-tasking, and prioritizing skills
Good verbal, written, and interpersonal communication skills
Ability to work effectively, as well as independently, in a team environment
Familiarity with SharePoint or quick aptitude to learn
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Must be able to frequently handle complex deals and multiple deals simultaneously, with very short deadlines
Working knowledge of BSA/AML programs including KYC, CDD, EDD, CIP, and or other related risk and regulatory disciplines
Familiarity with Cornerstone
Team oriented and comfortable operating in a rapidly changing environment
Excellent written and verbal communication skills
Strong problem-solving skills with attention to detail & accuracy

Nice to have:

Familiarity with SharePoint
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Working knowledge of BSA/AML programs including KYC, CDD, EDD, CIP, and or other related risk and regulatory disciplines
Familiarity with Cornerstone

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 13, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Relationship Support Specialist