Business Relationship Support Specialist

Wells Fargo is seeking a Business Relationship Support Specialist in Technology Division as part of Commercial Banking. In this role, you will be accountable for a complex portfolio of customers, share leadership role with managers to oversee a portfolio of accounts, identify opportunity for process improvements within the portfolio, review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio, verify compliance and report identified issues for resolution, make decisions on complex customer issues, partner with managers to resolve issues and provides status updates on implementations, develop expertise in the policies, procedures, and compliance requirements, handle complex customer issues which include escalation and resolution, lead team and serve as a subject matter expert for the department, collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals, interact with internal customers, receive direction from leaders, exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.