Business Relationship Support Representative, Wells Fargo

Wells Fargo

Location:
United States, Salt Lake City

Category:
Banking

Contract Type:
Employment contract

Salary:

21.63 - 28.37 USD / Hour

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Job Description:

Wells Fargo is seeking a Business Relationship Support Representative in Global Payments & Liquidity (GPL) as part of Enterprise Functions. This role supports the Billing Service Team with position schedule Monday - Friday 8:00 AM - 5:00 PM.

Job Responsibility:

Manage assigned case load, while responding to e-mails or performing follow-up for missing information
Engage with the team individually and in team meetings to support GPL strategic priorities
Build strong partnerships with operations, relationship teams, vendors, and others and work collaboratively as one function in support of customers
Adhere to In Office Guidelines and expectations for GPL employees
Be adaptable and adopt process changes to operate in a simpler, stronger, and smarter environment to maximize effectiveness, and create a foundation for superior risk management and execution
Process new revenue share set-ups and updates
Complete ongoing maintenance for existing customers according to contractual terms
Process payments, credit limit increases and decreases, funding account changes, billing cycle updates, and fee maintenance
Read, understand, and follow instructions and procedure for each case type

Requirements:

2+ years of Business Relationship Support experience, or equivalent demonstrated through work experience, training, military experience, education
Financial Services Industry experience
WellsOne Commercial Card operational experience
Experience with Banking products, especially credit cards
Experience with Service View, TSYS and Hogan
Intermediate Microsoft Office skills
Intermediate Microsoft Excel
Strong analytical skills with high attention to detail and accuracy
Ability to collaborate with others and work effectively in a team environment
Effective organizational, multi-tasking, and prioritizing skills
Excellent verbal, written, and interpersonal communication skills

Nice to have:

Financial Services Industry experience
WellsOne Commercial Card operational experience
Experience with Banking products, especially credit cards
Experience with Service View, TSYS and Hogan
Intermediate Microsoft Office skills
Intermediate Microsoft Excel

What we offer:

Hybrid work schedule
Equal opportunity employment
Disability accommodations
Drug-free workplace

Additional Information:

Job Posted:
September 22, 2025

Expiration:
October 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Relationship Support Representative