Business Relationship Support Associate Manager, Wells Fargo

Wells Fargo

Location:
United States, Irving

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Business Relationship Support Associate Manager to join the Global Payments and Liquidity Dedicated Client Services team. The role includes managing relationship support functions, customer experience onboarding, compliance monitoring, and talent development while collaborating with professionals across various levels.

Job Responsibility:

Manage the relationship support function for an assigned team or office
Manage the end-to-end customer experience including onboarding
Ensure timely completion, quality, and compliance on the team
Perform hiring, development, and retention of individuals
Identify opportunities for process improvement and risk control development and adhere to all policy and regulatory requirements
Participate in the identification and maximization of growth opportunities and on-site calls with Relationship Managers
Oversee customer due diligence operations which may include proper initiation and accuracy of loan documentation process and implementation of treasury products, adhering to all policy and regulatory requirements
Oversee a compliance monitoring program and evaluating the results, ensuring achievement of a satisfactory rating on all audits, working with business management to resolve issues, and address deficiencies
Complete all required assessments, exercises, training, and affirmations in accordance with Bank Policies and Audit requirements, including Business Continuity Planning
Make decisions and resolve issues related to work allocation and daily operations with client management
Interpret policies, procedures, and compliance requirements
Collaborate and influence all levels of professionals including more experienced managers
Lead team to achieve objectives
Manage allocation of people and financial resources for Business Relationship Support
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of leadership experience

Nice to have:

Experience in treasury management client services, implementation, sales or product support
Experience supporting Commercial Banking

Additional Information:

Job Posted:
August 14, 2025

Expiration:
August 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Relationship Support Associate Manager