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Join us as a Business Relationship Manager where you will be at the forefront of driving growth for the business. In this role, you will focus on nurturing relationships with businesses, Introducers, Brokers, and more; identifying new business opportunities and delivering tailored solutions that align with client needs. Collaboration with both internal and external networks will be key to maximising business potential. You will work closely with internal teams to deliver integrated solutions, ensuring we meet the diverse needs of our clients and build stakeholder relationships across the organisation.
Job Responsibility:
Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs
Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio
Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship
Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses
Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts
Requirements:
Relationship Management - great customer and colleague communication skills with the ability to build and maintain effective relationships
Business Development - the ability to identify and source new business opportunities that align with the company's growth strategy
Networking - expertise in developing and expanding a successful professional network to create new opportunities