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Business Relationship Manager

United States, Menomonee Falls 118976.00 USD / Year · Job Posted February 20, 2026
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Job Description

Acts as the bridge between the functional/business teams, technical teams and support teams including day-to-day escalations, general guidance to Navico Group leaders on the “art of the possible”, and partnering with technology resources to fully realize benefits of target architecture and platforms. Partner with key stakeholders to create and process IT initiative proposals or business cases, collaborating with business stakeholders, portfolio management, and IT resources to define scope, ROI, risks & mitigations, major components of work, staffing requirements, and financial needs. Serve as internal voice of the customer as needed by articulating business needs; validate functional and non-functional requirements are met by any proposed solutions as well as confirming alignment to technology roadmaps. Align strategic and tactical business objectives for Navico Group with corresponding IT objectives and long-term roadmaps. When necessary, Project Lead/Manage initiatives that require full lifecycle execution from ideation to solution execution. Provide insights and thought leadership on industry/functional trends and best practices to guide business priorities and technology decisions. Critically evaluate the information gathered to ensure it meets the needs of the business area as well as IT goals.

Job Responsibility

  • Acts as the bridge between the functional/business teams, technical teams and support teams including day-to-day escalations, general guidance to Navico Group leaders on the “art of the possible”, and partnering with technology resources to fully realize benefits of target architecture and platforms
  • Partner with key stakeholders to create and process IT initiative proposals or business cases, collaborating with business stakeholders, portfolio management, and IT resources to define scope, ROI, risks & mitigations, major components of work, staffing requirements, and financial needs
  • Serve as internal voice of the customer as needed by articulating business needs
  • validate functional and non-functional requirements are met by any proposed solutions as well as confirming alignment to technology roadmaps
  • Align strategic and tactical business objectives for Navico Group with corresponding IT objectives and long-term roadmaps
  • When necessary, Project Lead/Manage initiatives that require full lifecycle execution from ideation to solution execution
  • Provide insights and thought leadership on industry/functional trends and best practices to guide business priorities and technology decisions
  • Critically evaluate the information gathered to ensure it meets the needs of the business area as well as IT goals

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Information Management, a related field, or a foreign equivalent
  • 3 years of experience in job offered or related occupation
  • 3 years of experience in the following skillsets: Experience facilitating the development and implementation of business initiatives and projects based on organization objectives
  • creating technology solutions to solve business problems
  • working with third parties to enhance/enable delivery for the business
  • with ServiceNow, DevOps, or JIRA
  • in data and analytics, supply chain and operations with demonstrated examples digital transformation
  • and in the IT industry, including with emerging technologies and trends, industry standards, solution architecture and vendor landscape

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