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Business Relationship Manager

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Flight Centre Brand

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Location:
Australia , South Bank

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Business Relationship Manager for Enterprise Technology Services (ETS) at Flight Centre Travel Group. The role involves acting as an interpreter between business and technology teams, transforming strategic business objectives into clear technology deliverables that drive genuine value, and managing the pipeline of business demand within the travel or retail sector.

Job Responsibility:

  • Build meaningful partnerships as a trusted advisor
  • Translate strategic business objectives into clear technology deliverables
  • Shape technology demand and manage the pipeline of business demand
  • Drive innovation by identifying opportunities to leverage emerging technologies
  • Provide inspirational leadership to Business Relationship Leads

Requirements:

  • 8+ year's experience in a Business Relationship Management role (or similar) within a technology function in travel or retail sectors
  • Business Engagement or partnering experience within large, complex organisations
  • 5+ years championing organisational change and leading high-visibility initiatives
  • Proven track record managing high-risk, high-visibility projects
  • Strong understanding of project management, portfolio management, and Agile methodologies
  • Strategic thinking combined with practical execution
  • Advanced communication skills
  • Relationship building excellence
  • Change management expertise
  • Business acumen
  • Leadership capability

Nice to have:

  • Business Relationship Management Professional (BRMP)
  • Certified Business Relationship Management (CBRM)
  • ITIL Certification
  • Agile or related project management certifications
What we offer:
  • Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Exclusive Staff Discounts accessible via employee-only portal with 350+ of Australia’s leading retailers
  • Travel discounts including family and friends
  • Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts on health insurance plans
  • Mental Health Support and Employee Assistance Program
  • Regular awards nights, social team-building and industry events
  • Corporate Social Responsibility program supporting nominated charities

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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