Business Relationship Executive Job at CIOB

Job Description

As our Business Relationship Executive, you will focus on managing and strengthening relationships with Expert Partners, overseeing the benefits and services offered through the company's membership, and supporting business development activities

Job Responsibility

Source and introduce new Expert Partners to enhance the company's membership offering
Manage all aspects of Expert Partner relationships, including administration, updates, marketing activities, and assets
Coordinate and deliver tailored Expert Partner and company member webinars, as well as manage bespoke regional networking activities and round-table events
Proactively engage in B2B activities to promote CIOB membership and services
Support Business Development Managers by generating leads through phone and email campaigns
Participate in the development and testing of new processes, systems, and technologies, offering insights from a client perspective to modernise member engagement

Requirements

Strong business development and relationship management skills, ideally from a telesales or call centre environment
Ability to engage with partners and Company Members at all levels, establishing rapport, articulating value propositions, and gaining commitment
Organised, detail-oriented, and able to manage competing priorities while working towards financial targets and deadlines
Excellent communication skills, both verbal and written, with the confidence to handle a wide variety of stakeholders
Familiarity with CRM systems and other web applications, and the ability to work effectively within a remote team
Flexibility and a ‘can-do’ attitude, with a willingness to take on new challenges and expand skills

What we offer

25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure
Private pension scheme with employer contributions and free pension advice
Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
Enhanced family-friendly policies and life assurance
Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders
Development Opportunities: Learning and development tailored to your career growth
Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity
Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing

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