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FinXL IT is seeking a Senior Project Manager/ Business Readiness Implementation Manager to join our consulting team for a strategic engagement with a leading Insurance client. You will lead the business readiness and implementation of SAP Signavio, uplifting the division's Business Process Management (BPM) and Customer Journey capabilities.
Job Responsibility:
Signavio Implementation: Drive the rollout of SAP Signavio as the tool of choice for BPM and Customer Journeys
Business Readiness: Link operational processes to customer experience (CX), ensuring a smooth transition from iServer and mitigating process decay
Delivery Management: Execute the delivery plan, managing scope, sequencing, and trade-offs across complex business and tech workstreams
Governance & Standards: Establish clear ownership and governance frameworks enabled by modern AI-supported tooling (mining and analytics)
Process Redesign: Enable the redesign of workflows from the ground up to effectively shape and capture AI opportunities
Stakeholder Integration: Build deep relationships with business and technology leads to drive decisions, manage dependencies, and ensure high user adoption
Financial Oversight: Manage project budgeting and forecasting to ensure delivery stays within financial parameters
Requirements:
Proven background as a Senior Project Manager or Implementation Manager within the General Insurance industry
Proven hands-on experience as part of a team responsible for the implementation and delivery of SAP Signavio in a similar sized environment and ecosystem is non-negotiable
Demonstrated experience delivering diverse portfolios including business transformation and cultural change
Exceptional senior executive engagement skills with the ability to align diverse parties under tight timeframes
Ability to drive business-led solutions while navigating complex technology impacts and legacy system transitions
Strong judgement with the ability to provide practical support and apply design-thinking principles to process uplift
What we offer:
Initial 12 months' contract, with a view to extend
Located in Sydney CBD
Hybrid working arrangement to get your best work done
Lead a mission-critical project moving an industry leader toward AI-supported process management
Join a consultancy that values professional development and high-level stakeholder partnership