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Business Readiness Consultant – SC Cleared Whitehall Resources currently require an experienced Business Readiness Consultant to work with a key client based in Telford **Please note this role falls inside IR35 and requires some onsite presence** Active SC Clearance Required Role Purpose Lead the planning, coordination and execution of business readiness activities for a complex government programme/project to ensure new capabilities are usable, safe, and adoptable across operational areas. You will own readiness planning, coordinate UAT/BAT (User/Business Acceptance Testing), manage change impacts, training and communications, and lead go-live preparation and transition to BAU. You will provide visible leadership across multidisciplinary teams and suppliers, enabling delivery at pace with a focus on user outcomes, service stability and benefits realisation.
Job Responsibility
Lead the planning, coordination and execution of business readiness activities for a complex government programme/project
Own readiness planning, coordinate UAT/BAT, manage change impacts, training and communications, and lead go-live preparation and transition to BAU
Define and maintain the Business Readiness Plan, roadmap and acceptance criteria
Establish and operate readiness governance
Create and maintain readiness dashboards and evidence packs
Lead change impact assessments across teams, roles, locations and suppliers
Develop adoption strategies, including operating model updates, SOPs/work instructions, service desk readiness and business continuity arrangements
Define the UAT/BAT strategy and approach
Coordinate test preparation, defect triage and prioritisation, and readiness sign-off
Own the training needs analysis, curriculum, materials and delivery approach
Develop and run the communications plan
Engage credibly with senior leaders and unions/staff associations
Lead cutover planning, rehearsals and command-and-control
Coordinate Early Life Support
Capture lessons learned and embed continuous improvement
Maintain a robust RAID regime for readiness and adoption risks/issues
Prepare for and respond to assurance reviews
Ensure data protection, security and accessibility considerations are embedded in readiness criteria
Operate a single source of truth for readiness MI
Optimise tooling and drive data quality and automation
Align readiness data with schedule, financials and benefits
Requirements
Substantial UK government experience in a similar role within a complex programme/project environment involving multiple stakeholders and suppliers
Dynamic, visible leadership with the ability to influence across multidisciplinary teams (with line management responsibility for G7 and below where applicable)
Proven delivery at pace, coordinating concurrent readiness workstreams and releases
Confidence to challenge and influence senior leaders, presenting clear evidence, risks and trade-offs
Ownership and problem-solving: identifies readiness gaps early, designs pragmatic recovery plans and delivers positive outcomes
Track record in role-modelling delivery excellence and coaching others in readiness, change and testing disciplines
Excellent written and verbal communication, producing clear plans, board papers and user-facing guidance with strong attention to detail
Hands-on experience of UAT/BAT methods and business readiness frameworks, flexing Agile/Waterfall/Hybrid approaches to suit delivery priorities
Willing and able to travel regularly across sites, user locations and supplier premises