Business QA Manager

The role holder will manage the overall QA & Testing planning activities and also coordinate the changes in the various portfolio's testing to meet the business criteria, supporting brands and entities across different countries. The role holder will be managing the overall planning of resources and timelines of end-to-end test executions. The role’s responsibilities also involve coordinating with various stakeholders, managing the plan across all projects to ensure all milestones dates are met with the high quality standard, and maintaining testing scope, volume of test requirements as well as test script and test strategy. The role holder will build a high performance team, will have leadership of testing team activity ensuring productivity targets are achieved and standards are met. The role holder will support the delivery production line ensuring digital deliverables meet business requirements and are fit for purpose to release to customers, will contribute to the delivery of all flagship transformation programmes specifically for the Digital channels. The job holder will ensure that all of the Wealth & Personal Banking services offer standout customer experience and fully deliver on our brand promise, provide common global solutions while recognizing that local regulations and customs will require the service to be tailored. The job holder will provide market leading, compelling digital services that can leverage the global scale and distribution network. With increased connections between businesses around the world, the aim is to take the organization from a collection of locally orientated propositions to one global set.