Business QA Associate, HSBC

HSBC

Location:
Poland

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Business QA Associate role will be embedded within cross-functional teams from the Business QA discipline, responsible for exploring the software from both a technical and customer perspective to ensure maximum quality. This includes contributing to ideas for requirements/tests as part of the Behaviour Driven Development process, identifying defects, and working directly with developers to address them.

Job Responsibility:

Define and monitor productivity to be used for test progress as well as liaise with other members of the project team to ensure test cases corresponding to designs accurately reflect the spec and meet customer requirements
Work collaboratively with colleagues and other teams to ensure speed to market following agile practices
Adhere to and ensure others follow test governing standard set by QA discipline
Identity and contribute to implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts
Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
Validate customer behaviour and highlight any gaps / missed requirements
Raise clear concise defects, no duplication and linking of common issues / Highlight any detrimental impacts where defects have been agreed not to be fixed
Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.

Requirements:

Excellent knowledge of the testing process, digital / staff channels, and customer expectations
Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
Good knowledge of the Agile development methodology
Experience in using test tools such as Jira and Confluence
ISTQB qualification but not essential
Excellent communication skills, both written and verbal, to explain complex issues
Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed
Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential.

Nice to have:

ISTQB qualification
Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator.

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking.

Additional Information:

Job Posted:
November 01, 2025

Expiration:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business QA Associate