Business QA Associate, HSBC

HSBC

Location:
Poland

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.

Job Responsibility:

Validate customer behaviour and highlight any gaps / missed requirements
Raise clear concise defects
Highlight any detrimental impacts where defects have been agreed not to be fixed
Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story
Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts
Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'
Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises

Requirements:

Good knowledge of the testing process, digital / staff channels, and customer expectations
Excellent awareness of PCs, technology, and the internet (including browsers, operating systems and devices)
Awareness of the Agile development methodology and desire to learn
Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals' roles and responsibilities
Good communication skills, both written and verbal, to explain complex issues
Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact
Enthusiastic and self-motivated
Innovative - the ability to approach things differently or do different things to deliver goals

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Financial support with trainings and education
Nursery discounts
Social fund
Flexible working hours
Free parking

Additional Information:

Job Posted:
October 14, 2025

Expiration:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business QA Associate

HSBC

Location:Poland

Category:IT - Software Development

Contract Type:Not provided