Business QA Associate, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

Job Responsibility:

Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile
To ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before release
Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements
Write and review range of testing documentation
Coordinate testing tasks for specific projects, progress issues and escalate where necessary
Plan and support validation activity for live releases of new services
Work collaboratively with software delivery and change delivery, Marketing and operational areas
Adoption and use of testing standards and processes
Chair and/or attend project update meetings, deliver project updates and escalate any known issues and concerns
Adherence to mandatory objectives
Alignment of activity to departmental governance

Requirements:

Excellent knowledge and experience of the testing process
Strong awareness of digital channels and customer expectations
A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities
Good communication skills, both written and verbal, to explain complex issues
Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact
Enthusiastic and self-motivated
Innovative having the ability to approach things differently or do different things to deliver goals
Ability to influence and challenge to ensure that customer needs are represented
1 year of testing experience is preferred, fresh graduate is welcomed

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
April 29, 2025

Expiration:
May 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Business QA Associate

HSBC

Location:Hong Kong, Kowloon City

Category:Banking

Contract Type:Not provided