Business Program Manager

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. This role sits within the CE&S Chief of Staff Office, supporting the EVP & Chief Customer Experience Officer, and is part of the Communications & Culture team. The team leads strategy and delivery for executive and employee communications and organizational culture across CE&S, connecting employees to business priorities through globally scaled enablement networks and regionally relevant activation. We are seeking a Business Program Manager to lead regional execution for Asia, owning the regional operating model and translating enterprise-level priorities into scalable, high-impact culture activation. This role focuses on orchestrating execution across AI-enabled workflows and V-team structures to drive consistent delivery, employee engagement, and business outcomes across a complex and diverse region. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.