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Business Program Manager

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
India , Bangalore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Business Program Manager, you will play a pivotal role in driving operational excellence and strategic alignment within the Delivery Partner Strategy and Management (DPSM) team. You will play a critical role in aligning and executing the strategic planning processes alongside the leadership team, ensuring that all plans are in harmony with the business objectives and adapted to the unique demands of the organization. You will ensure internal continuation of business operations during all times, including periods of change or special circumstances, and work closely with Microsoft teams and other stakeholders to develop and implement comprehensive execution plans. Throughout your role, you will learn to design budgets based on the strategic directions for the upcoming years and develop strong internal networks, enhancing your ability to support and drive the team's activities in line with the leader's goals.

Job Responsibility:

  • Act as the Leader's strategic extension, translating priorities into executable plans, milestones, and outcomes
  • Own the integration layer across strategy, operations, people, finance, and partner engagement
  • Anticipate risks, trade‑offs, and interdependencies, proactively surface recommendations and options
  • Own the end‑to‑end operating rhythm for the Leader
  • Drive clarity on decisions, actions, owners, and timelines
  • ensure follow‑through and closure
  • Maintain rigor across governance, compliance, and cross‑functional accountability
  • Lead orchestration for complex initiatives including Delivery Partner Summits, Vendor onboarding and compliance‑sensitive programs, Strategic pilots and rollouts, Executive engagement motions
  • Coordinate with Procurement, Finance, Legal, MS Digital, Engineering, HR, and partner teams to unblock progress and maintain momentum
  • Ensure execution coherence across parallel workstreams and geographies
  • Develop executive‑ready narratives, briefings, and communications on behalf of the Leader
  • Synthesize operational data, insights, and risks into clear decision frameworks for senior leaders
  • Ensure leaders are prepared, aligned, and equipped ahead of critical conversations
  • Monitor business performance signals, execution risks, and dependency gaps
  • Drive early intervention on issues that could impact delivery, compliance, or leadership credibility
  • Enable proactive—not reactive—leadership
  • Team budget planning and allocation
  • Ensure all expenses (Vendor and discretionary) meet policy and remain within budget limits
  • Ensure accurate tracking of actuals vs. plan, and to forecast quarter-end risks such as accruals, late charges, or vendor overruns
  • Operate as neutral, confidential partners to both employees and leaders
  • Trusted partner to leaders and employees during sensitive transitions, morale challenges, and organizational changes
  • Amplifies team sentiment to leadership, ensures actions from feedback, and promotes psychological safety

Requirements:

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
  • 10+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • Experience pivoting between big picture thinking and operational tactics
  • Strong problem-solving and analytical skills
  • Experience in managing offices / chief of staff roles / business manager in a high-pace / high-stakes environment
  • Strong proficiency in verbal / written skills in crafting communications, memo's, compiling business insights
  • Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) OR 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
  • Experience in managing teams including people management (Direct / Matrixed)
  • Demonstrated experience applying AI for better customer and business outcomes
  • Bringing AI to your team, organization
  • OR equivalent experience

Nice to have:

  • Demonstrated ability to operate in ambiguity and complexity
  • Strong strategic thinking combined with exceptional execution discipline
  • Executive presence, sound judgment, and high trust quotient
  • Proven experience working with senior leadership and cross‑functional teams at scale
  • Ability to influence outcomes without direct authority

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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