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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Business Program Manager

Romania, Bucharest Employment contract 279700.00 - 556300.00 RON / Year · Job Posted July 03, 2026
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Job Description

This role sits within the CE&S Chief of Staff Office, supporting the EVP & Chief Customer Experience Officer, and is part of the Communications & Culture team. The team leads strategy and delivery for executive and employee communications and organizational culture across CE&S, connecting employees to business priorities through globally scaled enablement networks and regionally relevant activation. We are seeking a Business Program Manager to lead regional execution for EMEA, owning the regional operating model and translating enterprise-level priorities into scalable, high-impact culture activation. This role focuses on orchestrating execution across AI-enabled workflows and V-team structures to drive consistent delivery, employee engagement, and business outcomes across a complex and diverse region.

Job Responsibility

  • Support and drive execution of the EMEA regional operating model for CE&S Culture
  • Drive alignment to FY27 priorities, ensuring consistent and scalable regional execution
  • Ensure execution is delivered through an AI-enabled, V-team-based model
  • Translate CE&S Culture strategy into EMEA-specific execution plans aligned to regional business priorities, workforce needs, and cultural context
  • Design and manage end-to end program workbacks, including milestones, deliverables, and ownership models
  • Ensure consistent delivery across markets while maintaining local relevance
  • Lead and enable cross-functional, skills-based V-teams as the primary execution engine across the region
  • Establish and drive clarity on roles, responsibilities, and accountability across communications, events, finance, partnerships, and community functions
  • Build capability and consistency across V-teams to deliver scalable culture programs
  • Leverage AI tools (e.g., Copilot) to scale program delivery, communications, reporting, and operations
  • Oversee AI-driven workflows to ensure quality, consistency, and alignment to CE&S standards
  • Manage escalation and exception handling where human judgment is required
  • Maintain a continuous learning mindset to integrate emerging technologies
  • Drive disciplined execution through established RoB cadences (monthly, quarterly)
  • Track progress against milestones, identify risks, and ensure stakeholder accountability
  • Maintain strong operational rigor across planning, execution, and reporting
  • Ensure activations drive measurable outcomes aligned to CE&S priorities
  • Build strong partnerships with Communications & Culture leadership and EMEA stakeholders
  • Ensure activation offerings are high value, aligned, and connected to business strategy
  • Act as a key regional connector, translating global direction into clear execution guidance
  • Leverage Employee Signals and regional insights to identify trends, gaps, and opportunities
  • Translate insights into prioritization decisions and program improvements
  • Develop clear, executive-ready narratives on regional performance, outcomes, and opportunities
  • Coordinate executive engagements and visits across the EMEA region
  • Align stakeholders on objectives, messaging, and employee experience outcomes
  • Ensure seamless execution of high-impact executive-facing moments
  • Apply a tiered engagement model (e.g., high-touch vs. scaled support) across communities
  • Prioritize time, investment, and support based on impact and community needs
  • Balance consistency with regional flexibility
  • Own regional budget planning, forecasting, and tracking with a focus on accuracy
  • Ensure investments align to CE&S priorities and approved scope
  • Optimize resource allocation to maximize program impact

Requirements

  • Bachelor's degree in Business, Operations, Finance, or related field
  • Several years of experience in program management, operational execution or process improvement, delivering initiatives with defined timelines and measurable outcomes
  • Experience working in global, matrixed organizations with regional responsibilities
  • Proven ability to translate strategy into execution plans
  • Strong communication and stakeholder management skills
  • ability to influence without authority

Nice to have

  • Experience in Employee Experience, Culture, HR, or community-based programs
  • Experience managing V-teams or cross-functional contributors
  • Familiarity with AI tools and automation technologies (e.g., Copilot)
  • Demonstrated learning mindset and curiosity for emerging technologies
  • Experience supporting executive engagements or large-scale events
  • Strong presentation and storytelling skills, with the ability to distill complex information into clear, compelling narratives for regional and executive audiences
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