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Business Processing Administrator

· Job Posted March 03, 2026
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Job Description

We are looking for Administrators that want to play a crucial part in improving people’s lives. We work at pace but as One Team. The key function of the role is to deliver an efficient and effective support service to our Advisers, while providing an excellent service to our clients.

Job Responsibility

  • Deliver an efficient and effective support service to our Advisers
  • Provide an excellent service to our clients
  • Assist the Advisers in the processing of new business
  • Adhere at all times to the strict FCA regulations and internal policy and procedure
  • Ensure that all fees related to business processing are produced and followed up as required
  • Carry out compliance documents checks in accordance with FCA guidelines and internal business standards
  • Take ownership of all business processing through to completion, closely monitoring the progress of each case and ensuring that the Advisers and the Clients are updated as and when appropriate throughout the process
  • Develop and maintain good working relationships with all Client Support Administrators, Paraplanners, Advisers and the Central Services Management Team
  • Liaise with external providers to ensure the timely completion of transfers that affect client portfolios

Requirements

  • Qualified to A-Level standard or equivalent essential
  • Good communication skills, both verbal and written, with the ability to instil confidence
  • Excellent prioritisation and organisational skills
  • Excellent attention to detail

What we offer

  • Opportunity to earn an annual bonus
  • 25 days holiday, plus bank holidays
  • A day off for your birthday
  • Life assurance – 4 x salary
  • Comprehensive induction and training programme
  • Funded exams and paid study leave
  • A wide range of voluntary flexible benefits to suit your individual needs
  • The option to buy additional holiday days
  • Cycle to work Scheme
  • Two paid volunteering days each year, to support your local community
  • Employee Assistance Programme with access to a 24/7 helpline
  • Access to our free mortgage service, through our internal mortgage team
  • Our Employee Forum and Diversity & Inclusion group
  • Local and companywide events in support of our company charities

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