Business Process Support Job at Cubic Information Systems

Business Process Consultant Senior - HP Business Process Design

Responsible for a range of process improvement and process management activities...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Development (GED) required
Bachelor's degree OR four (4) years of experience in a directly related field
Graduate degree preferred
Minimum eight (8) years of process improvement, management consulting, change management, or related business experience
Health care or insurance experience preferred
Lean/Six Sigma Master Black Belt Certification preferred

Job Responsibility

Data Analysis: Reviews data analyses prepared by less senior analysts/consultants. Defines requirements for data and sets standards of data collection. Support staff in resolving issues that prevent customer agreement
Research: Reviews best practice research prepared by less senior analysts/consultants. Makes recommendations on appropriate solutions based on research
selects from alternatives presented
Process Architecture: Designs more complex processes and reviews the work of less senior analysts/consultants. Ensures process mapping is complete
provides feedback and guidance to analysts/consultants. Interviews stakeholders and process owners to define processes. Defines standards and methods
Process Recommendations: Reviews business requirements and related impact analyses for highly complex processes. Leads the development of recommendations by less senior analysts/consultants. Negotiates final requirements and mediates impacts across all stakeholders. May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks. Shares accountability for realization of results with process owners and will present recommendations to stakeholders and process owners
Performance Management & Control: Defines, develops and evaluates performance metrics to establish process success, including working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success Reviews data post- implementation to measure success
defines standards of improvement success
Change Management: Leads or partners in change management activities associated with process improvement. Engages leadership and stakeholders to obtain support and buy in for changes. Champions process improvement efforts and a continual process improvement culture. Partners with management, project champions, and process owners to align process improvement initiatives with business objectives
Leadership: Influence executive leadership teams (VP / System Director level) and cascade work & process improvements down through their staff. Drive results via matrixed accountabilities. (For Six Sigma Master Black Belts): Creates a sense of urgency around change efforts by ensuring actions are taken to anticipate and overcome obstacles and resistance to change. Defines and documents standards of performance and productivity for Lean/Six Sigma function for approval by organizational leadership. Identifies metrics needed to track effectiveness of business processes and operations. Establishes an adequate inventory of projects and ensures resources are fully dedicated to Lean/Six Sigma activities. Directs and manages quality reviews and quality control monitoring for Lean/Six Sigma programs. Tracks progress of Six Sigma Green Belt consultants and Black Belt Consultants in Lean/Six Sigma initiatives. Trains other employees in Lean/Six Sigma concepts and techniques. Coaches and mentors employees seeking Green Belt and Black Belt certification

Fulltime

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

New

Business Process Analyst - Global Services & Support

The Business Process Analyst (BPA) for Global Services & Support is responsible ...

Location

United States , Waltham

Salary:

89000.00 - 110878.00 USD / Year

Boston Dynamics

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, operations, or a related field
Experience owning or materially contributing to enterprise-scale process design and/or system implementations
Experience operating in a scaled, audit-aware, or regulated environment
Strong working knowledge of CRMs, ERPs, MRPs, and related enterprise systems
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams
Exceptional communication, organization, and attention to detail

Job Responsibility

Own the end-to-end design, documentation, and governance of Global Services & Support processes, including change control and continuous improvement across workflows
Identify inefficiencies, friction points, and redundancies across workflows
recommend and drive process improvements, particularly at cross-functional handoffs
Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control
Ensure service and support processes support internal controls, audit readiness, and operational rigor
Partner with cross-functional stakeholders to align processes with business objectives
Serve as the primary translator between business users and IT, gathering requirements, clarifying needs, and ensuring solutions are both technically feasible and operationally sound
Own intake and prioritization for Global Services & Support system enhancements in partnership with IT
Translate business problems into clear, actionable functional requirements that meet company standards
Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability

What we offer

medical
dental
vision
401(k)
paid time off
annual bonus structure

Fulltime

Senior ServiceNow Business Process Consultant / Business Analyst

The Senior ServiceNow Business Analyst role requires 3-5 years of experience in ...

Location

India , Delhi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3-5 years of experience in ServiceNow consulting
3-5 years of experience in business analysis
Proven ability to lead client workshops and translate business needs into actionable solutions
Strong understanding of Agile methodologies and experience supporting Scrum teams
Mandatory Certificates: CSA, CAD, CIS (minimum 1)
Excellent communication, facilitation, and documentation skills

Job Responsibility

Lead functional discovery sessions and process workshops to define client-specific business process solutions
Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM
Create dynamic collateral including process workflows, workshop presentations, and training materials
Partner with IT leaders and process owners to drive organizational readiness and solution adoption
Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities
Develop and maintain end-to-end process flows and gap analyses to support solution design
Prepare and execute test plans, facilitate UAT, and support go-live activities
Lead client training sessions and create user-friendly job aids to support platform adoption
Serve as the “eyes and ears” of the delivery team throughout the project lifecycle
Facilitate stakeholder demos and provide solution-focused support to improve process efficiency

What we offer

Work with top-tier clients and cutting-edge ServiceNow solutions
Be part of a collaborative, fast-paced, and growth-oriented consulting team
Make a meaningful impact by helping organizations transform their business processes

Business Strategy Director, Business Process

Our team partners with executive leadership teams at large enterprises to help t...

Location

United States , Redmond

Salary:

130900.00 - 251900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration or related field AND 4+ years of marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 6+ years of marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience

Job Responsibility

Partner directly with Chief Executive Officers and business leaders to design operating models that support large-scale transformation
Lead executive working sessions focused on decision-making, ownership, cadence, and execution readiness
Help customers translate high-level goals into clear priorities, workstreams, and ways of working
Serve as a trusted advisor on how transformation moves from intent to action
Help enterprise executives embed continuous improvement principles into operating models
Enable customers to sustain transformation through ongoing assessment and adaptation practices
Establish clear points of view on how effective transformation programs are structured and run
Create reusable frameworks, playbooks, and templates across engagements
Act as the chapter lead for business process and operating model design
Design end-to-end engagement flows that progress from executive alignment to execution readiness

Fulltime

Associate Scientist, Process Development (Process Validation & Business Strategy)

In this vital role you will be a part of the Process Development Drug Substance ...

Location

United States , Holly Springs

Salary:

97377.00 - 118653.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree and 3 years of Process Development or Scientific experience
Master’s degree and 1 years of Process Development or Scientific experience
2 – 4 years of experience in a Biotech/Pharma Process Development, MFG, QC, or laboratory role
Knowledge in broad aspects of biologics processing, for example cell culture, purification, analytical methods, or product quality attributes
Familiarity in operational aspects of process development lab or commercial biopharma manufacturing
Experienced with software such as Holistic Lab Execution Environment (HLEE), Tableau, MS PowerBI, spotfire, and/or databricks
Able to apply digital tool skills to solve business process issues and evaluate opportunities for process improvements
Excellent written and verbal communication
Be a self-starter with the ability to take on several projects at one time.

Job Responsibility

Lead and develop the Process Development safety, training, and compliance monitoring operation
Holistic Lab Execution Environment (HLEE) champion for the process development lab
Develop digital tools to improve business process efficiencies and identify bottlenecks within the process development operation
Develop digital tools to support process validation and process monitoring activities
Support and develop the Amgen North Carolina (ANC) PD DST knowledge management ecosystem, alignment of ANC PD business process to network practice, and optimizing the ANC PD business process
Provide process floor or lab support as required.

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Fulltime

Business Process Analyst - Production Planning Process Excellence & Transformation

Within ASML Global Manufacturing, the Cymer Factory (CF) Production Planning tea...

Location

United States , San Diego

Salary:

70875.00 - 106313.00 USD / Year

ASML

Expiration Date

Until further notice

Requirements

Bachelor's Degree required. Master's preferred (Supply Chain, Industrial Engineering, Operations, Business Administration, or related field)
APICS CPIM or CSCP certification strongly preferred
Minimum 4–9 years of experience in production planning, supply chain, manufacturing operations, process improvement, or business analysis
Exposure to planning systems/processes and system-integrity topics (data quality, KPI reporting, standard work)
Strong experience working with ERP systems (Oracle preferred) and understanding of data structures impacting planning
Experience working in a cross-functional, fast-paced manufacturing environment with competing priorities
Experience with data visualization tools (e.g., Spotfire, Power BI) is a plus
Strong analytical skills (Excel/data analysis)
ability to convert data into actionable recommendations
Process mapping and documentation (workflows, procedures) and continuous improvement mindset

Job Responsibility

Map current-state (As-Is) production planning processes and pain points
facilitate workshops and capture root causes, handoffs, decision points, and failure modes
Co-design future-state (To-Be) planning workflows with planning leads and stakeholders
translate improvements into clear procedures, standard work, and role clarity (RACI)
Maintain process documentation so it reflects the current agreed way-of-working (incl. updates when improvements are implemented)
Support definition, creation, and upkeep of planning KPIs and dashboards (e.g., plan adherence, stability, constraint drivers), including data definitions and reporting cadence
Provide analysis and insights that identify trends, exceptions, and improvement opportunities
package findings into concise, decision-ready updates for the Production Planning Manager and stakeholders
Help drive system/process integrity by identifying data gaps impacting planning and coordinating corrections with process owners and data/system partners (e.g., master data health checks, governance routines)
Support 'control points' in the process (checks, validations, escalation triggers) that prevent recurrence and reduce firefighting

What we offer

medical insurance
dental insurance
vision insurance
basic life insurance
401k plan
8 hours of vacation leave every month
13 paid holidays throughout the calendar year

Fulltime

New

Gbo Business Support Specialist

In the P&C Operations Support Team, together with other Junior Specialists, Spec...

Location

Poland , Poznan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

at least 2 years of experience in the People & Culture (HR) area, with 2 full yearly cycles of supporting business
worked across at least 2 systems or countries
solid knowledge of People & Culture processes
natural collaborator who values clarity, structure, and efficiency
enjoy sharing your knowledge and supporting less experienced colleagues
take ownership of your work
fluent in English

Job Responsibility

manage People Operations activities in your assigned area (e.g., Change Requests, Testing, System Support, Reporting, SPOC)
lead and coordinate the full lifecycle of business support tasks – from gathering requirements to testing and final implementation
work closely with Digital People Domain and People Services teams, ensuring consistent service delivery across countries
run triage meetings with stakeholders, gathering input and helping drive quick and effective decisions
identify areas for improvement in our support processes and actively contribute to making them more efficient and user-friendly
support data maintenance and release planning, ensuring smooth operations and minimal disruption
provide input into our service delivery frameworks and help ensure they are followed and continuously improved
mentor and support colleagues by sharing your expertise, helping them grow while ensuring high-quality delivery

What we offer

hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
annual appreciation bonus dependent on performance in the relevant fiscal year
home work allowance
cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty program for employees – working with us longer earns you an additional financial bonus

Select Country

Business Process Support

Job Description

Job Responsibility

Requirements

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