Business Process Support Job at Cubic Information Systems

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Business Process Analyst

AsstrA is an ambitious team from 27 countries. Over 1,100 employees work across ...

Location

Lithuania , Vilnius

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

3+ years of experience in Business Process Analysis, Operational Excellence, Controlling, Audit, Consulting or similar business function
Fluent English (spoken & written)
Russian - a strong plus, but not mandatory
Experience with business process modeling (BPMN, IDEF, EPC) and BPM tools (Bizagi, ARIS, etc.)
Ability to work with data, KPIs and process metrics to assess effectiveness and financial impact
Strong analytical skills, good understanding of how business processes influence cost, performance and customer outcomes
Experience working with cross-functional stakeholders

Job Responsibility

Analyzing business performance of key operational and commercial processes, identifying cost drivers, bottlenecks and improvement opportunities
Preparing data-driven recommendations supporting management decisions and efficiency goals
Modeling and optimizing business processes across operational, sales and supporting departments
Running process reviews and verifying compliance with internal standards to ensure consistent execution across countries
Cooperating closely with business owners to standardize workflows and strengthen process governance
Preparing clear AS-IS / TO-BE documentation and business rules for daily operations
Supporting definition and monitoring of process-related KPIs and workload levels to optimize resource allocation
Participating in projects focused on operational excellence, process harmonization and cost efficiency

What we offer

Opportunity to grow in an international, multicultural environment
Access to internal and external training programs and continuous professional development
Private medical insurance
Individual onboarding plan and mentoring support
Clear grading system with transparent career progression
Participation in internal projects, development initiatives and contests
Hybrid work model available after the probation period
Extra paid day off on your birthday
Corporate events and team-building activities

Fulltime

Business Process Analyst

Location

Poland , Warsaw

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

3+ years of experience in Business Process Analysis, Operational Excellence, Controlling, Audit, Consulting or similar business function
Fluent English (spoken & written)
Russian - a strong plus, but not mandatory
Experience with business process modeling (BPMN, IDEF, EPC) and BPM tools (Bizagi, ARIS, etc.)
Ability to work with data, KPIs and process metrics to assess effectiveness and financial impact
Strong analytical skills, good understanding of how business processes influence cost, performance and customer outcomes
Experience working with cross-functional stakeholders

Job Responsibility

Analyzing business performance of key operational and commercial processes, identifying cost drivers, bottlenecks and improvement opportunities
Preparing data-driven recommendations supporting management decisions and efficiency goals
Modeling and optimizing business processes across operational, sales and supporting departments
Running process reviews and verifying compliance with internal standards to ensure consistent execution across countries
Cooperating closely with business owners to standardize workflows and strengthen process governance
Preparing clear AS-IS / TO-BE documentation and business rules for daily operations
Supporting definition and monitoring of process-related KPIs and workload levels to optimize resource allocation
Participating in projects focused on operational excellence, process harmonization and cost efficiency

What we offer

Opportunity to grow in an international, multicultural environment
Access to internal and external training programs and continuous professional development
Private medical insurance
Individual onboarding plan and mentoring support
Clear grading system with transparent career progression
Participation in internal projects, development initiatives and contests
Hybrid work model available after the probation period
Extra paid day off on your birthday
Corporate events and team-building activities

Fulltime

Finance & Business Support Admin

Are you ready to be the driving force behind operational efficiency and financia...

Location

United Kingdom , Brough, Kingston upon Hull

Salary:

26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent numerical and data processing skills
A proactive, solution-oriented mindset
Strong attention to detail and high levels of accuracy
Empathy and effective communication abilities

Job Responsibility

Automated invoicing for memberships, events, and training
Coordinating membership renewals and handling debt chasing
Processing supplier invoices and ensuring accurate bank reconciliations
Acting as the welcoming voice of our organisation, handling enquiries with professionalism

What we offer

30 days holiday + bank holidays
7% pension
WFH 2 days per week
Contribute to a mission that puts people at the heart of business

Fulltime

Business Analyst, Business Process Optimization, Indirect Procurement

Support the Strategic Supply Chain and Procurement division within the S2P and B...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Industrial Engineering, Business Management or Information Systems/Data Management
4-6 years of experience in procurement operations, spend analysis, or data-driven supply chain roles
Familiar with SAP Ariba (preferably Spend Analysis, Procure-to-Pay (P2P), or Catalog modules)
Basic exposure to SAP S4HANA or a strong interest in learning ERP tools
Strong analytical skills and proficiency in Excel
Bilingual (French and English), both written and oral communication skills
Eager to learn and grow
Organized, detail-oriented, and an effective problem solver
Team player, adaptable and able to forge strong working relationships

Job Responsibility

Support the setup and maintenance of the Ariba Spend Control Tower and related dashboards
Assist in designing KPI dashboards and spend reports using Ariba, Excel, and visualization tools
Perform data validation and analysis to ensure spend integrity across procurement streams
Collaborate with stream owners (S2C, P2P, Catalogs) to ensure aligned data practices
Monitor compliance with procurement policies and help escalate process issues
Oversee the revision of the IGS Policy and other guidelines on a periodic basis
Contribute to the documentation of processes and SOPs
Participate in continuous improvement projects, process audits, and training efforts with internal users
Receive mentoring to take on increasing ownership in the Spend & Compliance stream

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to our client stakeholders; th...

Location

Saudi Arabia

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience : 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more of the following Certified Implementation Specialist certifications – CIS-Discovery, CIS-Event Management, CIS-Service Mapping
Additional ServiceNow CIS credentials in related platform areas, including but not limited to: CIS-IT Service Management, CIS-Hardware Asset Management, CIS-Software Asset Management, CIS-Platform Analytics
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications, for example (not limited to): ITIL Foundations/Practice Manager, Open Group IT4IT, Cloud Computing certifications (AWS, Microsoft, Google), Infrastructure Computing certifications (VMWare, Cisco, Network+)
Demonstrable experience leading business process design workshops to elicit client requirements for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories that support Agile Development
Ability to create collateral in the forms of process workflows, client presentations, workshop approaches, delivery tools and aids, marketing and training materials

Job Responsibility

Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions to our customers
Lead functional discovery and functional process workshops / working sessions
Gathering business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Defining industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further your ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Business Process & Automation Intern

Hewlett Packard Enterprise Financial Services (HPEFS) offers university students...

Location

Ireland , Leixlip

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Actively pursuing a Bachelor's or Master's degree in Business, Industrial Engineering, Operations Management, Data Analytics, or a related discipline
Strong analytical, communication, and problem-solving skills
Enthusiasm for business process improvement, digital tools, and real-world operational challenges
Ability to manage your time, balance competing priorities, and thrive in a dynamic work environment
Curiosity, a learning mindset, and interest in working with a diverse, globally distributed team

Job Responsibility

Support process engineering initiatives by helping build process maps, identifying inefficiencies, and observing real-world workflow challenges
Assist process owners and continuous improvement leads with documentation, stakeholder engagement, and change management tasks
Participate in automation and analytics projects, where you may help gather requirements for RPA, explore business use cases for AI tools, or support dashboard/report design
Contribute to value realization and initiative tracking, helping measure project outcomes and business impact
Be part of ad hoc focused support teams for urgent transactional bottlenecks, problem analysis, or team deep dives into operational pain points
Collaborate with transformation leads to prepare materials, stakeholder summaries, or project plans related to cross-functional priorities
Gain exposure to industry tools and techniques like Lean Six Sigma, process mining, and agile work management

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
1:1 mentorship and shadowing opportunities
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders; they a...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+ years
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience: 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more CIS certifications (CIS-Discovery, CIS-Event Management, CIS-Service Mapping)
Demonstrable experience leading business process design workshops for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
Ability to create collateral (process workflows, client presentations, workshop approaches, delivery tools, marketing and training materials)
Proficiency with creating process diagrams/guides, creating use cases, delivering client training
Successful track record as an external consultant in a professional services company or as an internal governance or process lead for a global organization
Demonstrated ability to influence and consult while providing thought leadership

Job Responsibility

Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions
Lead functional discovery and functional process workshops/working sessions
Gather business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Define industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity for professional career growth

Fulltime

Business Process Support

Cubic Information Systems

Location:
Egypt

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 12, 2026

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