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We are currently seeking a BPO/BPaaS Sales Executive with Manufacturing, Retail, Telecom, CPG domain experience remotely. We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business.
Job Responsibility
Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization
Lead the end-to-end sales cycle, collaborating with solution architects, pricing teams, legal, operations, etc.
Develop and execute a strategic go-to-market plan
Build strong executive-level relationships with prospective decision makers and stakeholder influencers
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies
Serve as a thought leader in the market
Requirements
15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
10 years of experience working within or selling to Fortune 1000 clients
Nice to have
Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automation
Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams
Track record of exceeding sales targets and contributing to revenue growth
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills