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Business Process Manager

India, Bangalore Employment contract · Job Posted October 26, 2025
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Job Description

Six Sigma Black Belt role focusing on data analysis activities and leading Six Sigma project portfolios for business process improvements. Involves training, cross-functional project management, statistical analysis, and advancing organizational goals using Six Sigma and other continuous improvement methodologies.

Job Responsibility

  • Provide DMAIC based approach to projects to drive business value for the company
  • Lead focused, collaborative, cross-functional deep-dive workshops for high priority initiatives and bring process and data-driven focused approach to support the organization's goals
  • Lead & Project Manage large cross-functional initiatives to Improve Customer Experience
  • Responsible for the analysis and summary of findings from studies for the purpose of decisions regarding various parameters like Quality, Efficiency, Cost reduction, Customer Satisfaction
  • Provide Yellow belt and Green belt training to potential candidates and upon request from the business
  • Provide strong project management skills, expertise in quality management and ability to make major changes in organization – not let things fall through the cracks
  • Change management – drive sustainable change through the organization through collaboration and cross-function work
  • Establish process and procedures to ensure sustainability of project results

Requirements

  • Six Sigma Black Belt Certified with 5 yrs. of experience leading Six sigma projects
  • Proficiency with statistical techniques, flow charting, business analysis and experience in engineering, supply chain and customer success / services environment in technology industry
  • Proficient using statistical software like Minitab, SAS, Stata, R etc.
  • Proficient in Machine learning techniques and application into quality related projects
  • Prior experience of working in an outsourced supply chain environment with contract manufacturers
  • Prior experience of working and/or incorporating six sigma techniques and methodologies into the normal way of doing things versus through a 'big program'
  • Prior experience of managing and facilitating cross-functional improvement projects
  • Strong communication skills to manage cross-functional teams and stakeholders across the globe
  • Ability to enable organizations to become more self-sufficient and self-sustaining in process improvement endeavors
  • Ability to influence peer groups and senior executives, and work globally with distributed teams and functions
  • Ability to coach and mentor other resources about six sigma methodology and drive a culture of quality in the organization
  • Project Management (PMP) a plus
  • Knowledge of Python to extract and manipulate datasets to perform complex data analysis is a plus
  • Master’s Degree desirable
  • Experience with other continuous improvement methodologies like Kaizen, Lean, etc.
  • Self-starter with ability to manage projects independently & ability to flexibly work with stakeholders across globe

Nice to have

  • Knowledge of Python to extract and manipulate datasets to perform complex data analysis is a plus
  • Project Management (PMP)
  • Experience with other continuous improvement methodologies like Kaizen
  • Lean methodologies

What we offer

  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Personal & Professional Development programs catering to career goals
  • Unconditional inclusion to celebrate individual uniqueness
  • Flexibility to manage work and personal needs
  • Work environment representative of customers

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