Business Process Manager

Group Business Process Manager

T-Mobile is synonymous with innovation–and you could be part of the team that di...

Location

United States , Overland Park

Salary:

94600.00 - 170600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
Change Management
Process Improvement
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Leads process design, implementation, and quality control monitoring using appropriate methods to identify the opportunities, implement solutions, and measure impact, including operating model projects or shared services transformations
Works on multiple large and highly complex projects for operational improvement and provides compelling business cases with proven cost savings or process efficiencies
Works with teams across technology and the business segment to align strategic vision and build requirements using their operational knowledge of core back-office functions (e.g., finance, procurement, supply chain) to create an organization design and build end to end business processes and governance structures
Has expansive knowledge of operating Model and shared services best practices, key performance indicators, industry trends, continuous process improvement techniques and emerging technologies

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Senior Manager, Business Process Improvement and Transformation

As the Transitions & PMO Lead, you will be the primary architect of our global m...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

October 12, 2026

Requirements

10+ years in a global captive/GCC environment, with a heavy focus on leading large-scale transitions and PMO portfolios
Bachelor’s degree in any discipline
MBA is highly preferred
Proven track record of managing processes, teams and global stakeholders

Job Responsibility

End-to-End Ownership: Lead the complete transition lifecycle, from the initial feasibility check to final "Go-Live," ensuring work moves smoothly from onshore to the GCC
Blueprint Execution: Develop and execute transition plans and activities using a combination of applying established toolkits/methodologies and developing new ones as appropriate
Portfolio Management: Oversee multiple transitions at once, ensuring that resources are balanced and deadlines are met without dropping the ball on quality
The "Source of Truth": Establish and run the PMO governance rhythm, including monthly and quarterly reviews with senior leaders to share progress and KPI reports
Value Realization: Act as the guardian of the business case
track and report on the "value capture" (savings, efficiency, and ROI) to ensure the transition actually pays off
Risk Mitigation: Actively hunt for potential bottlenecks or risks in the transition plan and fix them before they escalate
Global Partnership: Act as the primary bridge between onshore "senders" and GCC "receivers," making sure both sides are aligned on expectations and timelines
Conflict Resolution: Handle tough escalations with a calm, data-backed approach, ensuring that service levels (SLAs) are maintained even during the "bumpy" phase of a move
Operational Excellence: Look beyond the "lift and shift"

Fulltime

Analyze, design, and improve sales and service relevant processes to enhance eff...

Location

Türkiye , Manisa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Industrial Engineering, or related field
5+ years in BPM or I2D process management
Expertise in process modeling tools (e.g., BPMN, Signavio)
Familiarity with process intelligence platforms (e.g., Celonis)
Knowledge of ERP systems (e.g., SAP, Oracle) in I2D or other supply chain, factory relevant areas
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Excellent command of written and spoken English
Travel is expected

Job Responsibility

Analyze, design, and improve sales and service relevant processes to enhance efficiency and alignment with business goals
Support the content quality of company process maps by conducting process analysis, performing searches within global governance groups, and engaging in discussions with process owners
Identify opportunities for automation, digitization, and standardization within focused business processes
Collaborate with cross-functional workstreams to streamline end-to-end workflows
Ensure compliance with regulatory and internal standards
Promote BPM best practices and establish clear roles, responsibilities, and training
Lead initiatives to upskill teams in BPM methodologies and tools (e.g., BPMN)
Implement process governance within focused business processes and maintain process flow consistency and scalability
Track and report relevant KPIs, providing actionable insights
Use process intelligence tools (e.g., Celonis) for performance monitoring and improvement

Fulltime

Data Quality Project Manager / Business Analyst

At Jones Lang LaSalle (JLL), we are going through the journey of becoming a more...

Location

Poland , Warsaw

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Must have 4+ years of experience in data domain such as Data Analysis, Data Governance, Data Management, Enterprise Information Management, Data Modeling, and Data Quality Management
Must have 4+ years of experience in project management
Must have advanced communication skills
Must have 1+ year of experience in enterprise scale Data Quality projects
Must have intermediate expertise in MS Excel, Visio, Word and PowerPoint
Must have foundational exposure to Data Concepts, i.e. Data Visualization, Data Analytics, Data Mining, Business Intelligence, etc
Bachelor's degree in Information Management, MIS, Library Science, or Computer Science
advanced degree preferred
Must have 2+ years of experience in writing SQL queries on relation databases such as MS SQL server
Must have 2+ years of experience in developing dashboards using Tableau, MS Power View, MS Power Pivot etc.

Job Responsibility

Manage end-to-end projects aiming for Data Quality solutions delivery for Clients, Accounts, and Business Lines across the globe
Identify, analyze, and solution Data Quality problems for Clients, accounts, and Business Lines cross the globe
Gather requirements from business stakeholders and collaborate with development teams for DQ rules implementation
Perform QA tests
Support UAT for DQ rules and scorecards/dashboards
Collaborate with regional and global Data Governance teams
Facilitate Data Quality orientation and training to business and operational users
Provide BAU support post go-live and perform day to day operational tasks related to Data Quality tools such as: Manage data quality tickets
Collaborate with BI/Ops/Tech teams to investigate/resolve data quality issues
Provide end user support for clarification related to Data Quality concepts, rules, scorecard, issues and remediation process

Fulltime

New

Business Analysis Manager - Data Quality

The Business Analysis Manager, Data Quality is responsible for leading the execu...

Location

United States , Overland Park

Salary:

77900.00 - 140500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience
4-7 years Working experience solving analytical problems using quantitative approaches
4-7 years Working experience reporting and analyzing performance & dta visualization (Tableau, Power BI, etc.)
4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
Working experience with Python, R, Go or similar statistics or data science language preferred
Telecommunications preferred
Business Acumen
Dashboard Development
Data Analysis

Job Responsibility

Partner with data engineering, reporting, and business insights teams to validate data accuracy from source systems through report delivery and analytics consumption
Lead data quality monitoring processes, controls, and audits to ensure data integrity across data warehouses, data lakes, and reporting environments
Develop and maintain data quality frameworks, standards, metrics, and scorecards that measure data health and operational effectiveness
Collaborate with cross-functional teams to analyze data requirements and support architecture, design, and implementation efforts that improve data reliability
Investigate, troubleshoot, and resolve data discrepancies, defects, and integration issues through root cause analysis and corrective action plans
Oversee data profiling, validation, reconciliation, and data wrangling activities involving structured and unstructured data sources
Manage data quality workstreams and support project delivery by assisting with planning, prioritization, estimation, and resource allocation
Facilitate workshops, design reviews, and stakeholder meetings to drive alignment on data quality requirements and governance practices
Mentor and develop team members in data quality methodologies, governance standards, and analytical problem-solving techniques
Support management reporting, executive presentations, and status communications regarding data quality performance and improvement initiatives

What we offer

Annual stock grant
employee stock purchase plan
401(k)
free year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

Governance and Quality Assurance Manager

Exciting 12 month Quality and Governance position. Excellent development and gro...

Location

United Kingdom , Glasgow

Salary:

50000.00 - 60000.00 GBP / Year

Michael Page

Expiration Date

Until further notice

Requirements

Excellent working knowledge of ISO9001, ISO14001, ISO45001 and ISO 44001 (and other relevant standards)
Recognised Lead auditing qualification
Relevant professional qualification with significant post-qualification experience in Quality and Compliance management
Proven ability to inspire and lead multi-disciplinary teams
Excellent report writing and trend analysis skills
Experience of working with quality, environmental and safety standards within the construction and rail industries would be beneficial
Excellent communication skills with the ability to engage people in process and systems
Good IT skills, specifically Microsoft Office suite
NEBOSH certificate in H&S or equivalent experience
Full driving licence

Job Responsibility

Develop and maintain a Business Management System which is legislatively compliant and meets the requirements of ISO 9001, 14001, 45001, together with any other relevant ISO standards such as ISO 44001
Ensure that the Business Management System remains up to date, is fit for purpose, and reflects activities undertaken by the whole of the business
Ensure that a consistent approach is adopted across each Division of the client
Work closely with the Senior HSQE Manager to ensure that changes to systems and processes are communicated to the Operational Leadership Team (OLT) and wider business
Lead external audits to ensure that zero major non-conformances are raised against relevant standards

What we offer

Car allowance
Opportunity to work in a professional and well-established organisation in Scotland
A chance to contribute to the governance and compliance within the engineering and construction industry

Fulltime

Manager, Project Management - Small Business Bank Governance & OKRs

The Manager of Project Management in the Small Business Bank(SBB) is responsible...

Location

United States , McLean; Richmond

Salary:

138100.00 - 173400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 4 years of experience in Project Management, Business Operations, or Chief of Staff support roles
At least 1 year of experience managing Objectives and Key Results (OKRs) or similar performance-tracking methodologies (Key Performance Indicators(KPIs), Balanced Scorecards)
Collaborate effectively with stakeholders at all levels, including senior leaders, to influence key outcomes for the business
Maintain acute attention to detail, exceptional organization, and rigorous commitment to quality in all aspects
Identify risks and issues proactively, and apply sound judgment to mitigate and/or escalate
Results driven

Job Responsibility

Lead monthly and quarterly business routines by collecting data, status updates, and talking points from across the organization for MBRs, QBRs, and Regulatory Updates
Package and finalize reporting decks for the SBB leadership team, ensuring high quality and consistency across all submissions
Support the annual OKR development process in collaboration with the SBB Leadership team
Partner with the Retail Bank PMO to ensure SBB stays aligned with broader enterprise best practices
Manage monthly OKR collection process
Act as the go-to resource for OKR Owners and Responsible Associates and provide guidance navigating off-cycle changes
Serve as a core member of the SBB Intake Working Group to evaluate and prioritize new business initiatives
Review incoming intake forms for completeness, ensuring that scope, "Definition of Done," and resource requirements are clearly defined before moving to leadership
Prepare intake data for leadership review sessions, enabling leadership to make informed decisions regarding capacity, trade-offs, and strategic alignment
Maintain and oversee SBB PMO playbook of templates used for all top of house level programs

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Senior Manager- Business Relationship Manager

Technology_VOIS is an internal organisation that acts as an internal service pro...

Location

India , Pune; Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Broad and strong IT knowledge
Technology account management/consultancy experience
IT service Management (ITIL)
Rigor and reliability in the follow up and implementation of actions
Commercial/Financial governance experience
Strategic thinking
IT strategic relationship management
Account management/business development
IT Service management
Financial governance

Job Responsibility

Build a strong strategic relationship with key stakeholders in Technology_VOIS and customer side (C-level and direct reports)
Understanding of the local market/group function IT strategy, business pressures/challenges
Representation of the internal customer in service design, service portfolios and service offerings
Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS capabilities
Pipeline demand management
Execution of demand/change management and governance
Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle)
Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring the delivery to the contractual SLAs/KPIs, cost and saving projections)
Acting as the voice of the customer monitor, reporting, managing and escalating (as required) any service quality related issues with Technology_VOIS service leads
Understanding internal customers’ strategy/evolution and initiating internal Technology_VOIS change as required. Preparation and management of the Change Requests through internal governance process

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Business Process Manager - Quality Governance

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