Business Process Management Consultant Job at Apollo Solutions (Brussels)

Business Process Consultant

We are looking for a Business Process Consultant to join our highly motivated an...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 5+ years of relevant experience in IT and/or consulting customer facing role
Experience in business and IT Service Management process onboarding projects
Fluent English (Verbal and Written)
BSc or MSc in IT, Business field or equal level of experience
Analytical skills – ability to synthesize large amounts of information to the most important points, to understand what information is needed to formulate a functional requirement, to be able to separate the important from the non-important information, to investigate and drill for information needed to close a topic, to summarize major points and trends, so that the client can get the big picture, and at the same time stay on top of the detail behind a solution
Strong interpersonal skills – leading skills, communication, negotiation, focus on detail, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Very strong presentation and client negotiation skills
Willingness to travel and lead onsite customer workshops
Adaptable and agile to constantly changing customer requirements

Job Responsibility

Understand customer requirements and business objectives
Understand and assess customers’ current processes, tools and operating model
Support the governance to design and implement improvements utilizing Service Management
Understand and be able to explain ServiceNow capabilities
Implement/configure and optimize Service Now solutions
Design integrations between ServiceNow and third-party solutions (LDAP, ERP, DB, Inventory, etc.)
Perform UAT and knowledge transfer to customers
Create reports and generate metrics
Assist and help customers take ownership of implemented solutions
Possibility to travel

What we offer

Excellent remuneration package
Extended vacation
Flexible working arrangements
Additional Health insurance
Training and certifications
Multisport / Coolfit card (co-funded)
Great working environment and team spirit

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders; they a...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+ years
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience: 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more CIS certifications (CIS-Discovery, CIS-Event Management, CIS-Service Mapping)
Demonstrable experience leading business process design workshops for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
Ability to create collateral (process workflows, client presentations, workshop approaches, delivery tools, marketing and training materials)
Proficiency with creating process diagrams/guides, creating use cases, delivering client training
Successful track record as an external consultant in a professional services company or as an internal governance or process lead for a global organization
Demonstrated ability to influence and consult while providing thought leadership

Job Responsibility

Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions
Lead functional discovery and functional process workshops/working sessions
Gather business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Define industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity for professional career growth

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders, levera...

Location

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

5+ years of Business Process consulting experience
ServiceNow Experience: 3+ years
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications
Demonstrable experience leading business process design workshops for ITSM, HR, CSM etc.
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
Ability to create collateral (process workflows, presentations, workshop approaches, training materials)
Proficiency with creating process diagrams/guides, use cases, delivering client training
Provide high-level test scripts to guide QA
Exceptional meeting & facilitation skills

Job Responsibility

Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices
Partner with project teams to deliver enterprise service management solutions
Lead functional discovery and functional process workshops
Gather business requirements and translate them into solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design
Define industry and client specific business processes and identify optimization opportunities
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout engagement lifecycles
Further ServiceNow Expertise by developing knowledge on additional modules

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Career growth opportunities

Fulltime

ServiceNow Business Process Consultant

Play an important role in transforming ideas into solutions as part of the ASC t...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Strong understanding of ServiceNow
Demonstrable experience leading business process design workshops for HR, Workspace, Legal, and IT Service Delivery
Ability to create collateral (process workflows, presentations, workshop materials)
ServiceNow Certifications highly desired (Certified System Administrator, Certified Implementation Specialist)
Successful track record as an external consultant or internal governance/process lead
Strong Consulting Skills
Exceptional meeting & facilitation skills
Strong collaboration and communication skills
Proficiency with creating process diagrams/guides, use cases, and delivering client training

Job Responsibility

Work with HR Practice Lead to develop, coordinate, integrate and implement best practice HR and related services
Deliver programs for customers
Partner with project teams to deliver enterprise service management solutions
Lead functional discovery and process workshops
Gather business requirements and translate into solution specifications
Document user stories/requirements based on customer processes/ServiceNow HRSD design
Define industry and client specific business processes and identify optimization opportunities
Advise on business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as business process SME throughout engagement lifecycle

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...

Location

United States

Salary:

125000.00 - 140000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Maintain an active government security clearance if applicable

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

Business Process Consultant

As a Business Process Consultant with GlideFast Consulting, you are essential in...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

3+ years working with the ServiceNow platform with experience in at least two modules
3+ years experience in management consulting, process design, or product management
Experience leading and executing complex strategic and operational initiatives at large organizations
Experience partnering and advising key stakeholders/executives
Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations
Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
High proficiency with English language: written, reporting, verbal/oral communication skills
must be an effective presenter
Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements
Document, communicate and validate business, functional design, and process requirements throughout the customer engagement
Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value
Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value
Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features
Handle multiple complex projects or initiatives across customers and the ServiceNow platform
Identifies gaps and opportunities related to Advisory team processes, artifacts, and methodologies

Business Process Consultant

Business Process Consultants are trusted advisors to our client stakeholders; th...

Location

Saudi Arabia

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience : 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more of the following Certified Implementation Specialist certifications – CIS-Discovery, CIS-Event Management, CIS-Service Mapping
Additional ServiceNow CIS credentials in related platform areas, including but not limited to: CIS-IT Service Management, CIS-Hardware Asset Management, CIS-Software Asset Management, CIS-Platform Analytics
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications, for example (not limited to): ITIL Foundations/Practice Manager, Open Group IT4IT, Cloud Computing certifications (AWS, Microsoft, Google), Infrastructure Computing certifications (VMWare, Cisco, Network+)
Demonstrable experience leading business process design workshops to elicit client requirements for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories that support Agile Development
Ability to create collateral in the forms of process workflows, client presentations, workshop approaches, delivery tools and aids, marketing and training materials

Job Responsibility

Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions to our customers
Lead functional discovery and functional process workshops / working sessions
Gathering business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Defining industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further your ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Business Consultant

Digital transformation is the cornerstone of Sopra Steria’s commitment to innova...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Master’s degree in Business Administration, Management, Information Systems, Engineering, or a related field
Proven experience in business analysis, consulting, or a related role
Knowledge of business process modeling (BPMN, UML, or similar frameworks)
Experience in project management methodologies (Agile, Scrum, Waterfall, etc.)
Excellent problem-solving skills and strategic thinking abilities
Strong communication and stakeholder management skills
Proficiency in analytical tools such as Excel, Power BI, Tableau, or similar

Job Responsibility

Conduct business analysis to identify areas for improvement and provide actionable insights
Develop and maintain business process models to streamline workflows and optimize operations
Collaborate with cross-functional teams to define project requirements and business objectives
Support project management activities, ensuring alignment with business goals and timelines
Identify opportunities for digital transformation and process automation
Develop reports, dashboards, and data visualizations to support decision-making
Stay up to date with industry trends and best practices in business analysis and consulting
Apply design thinking methodologies to enhance problem-solving and innovation as a plus

What we offer

Access to our Sopra Steria training and personal development academy
A company car lease or mobility budget
A company laptop and phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
A competitive salary
26 holiday days

Fulltime

Business Process Management Consultant

Apollo Solutions

Location:
Belgium , Brussels

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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Location:Belgium , Brussels

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 14, 2026

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Location:
Belgium , Brussels

Category:
Consulting

Contract Type:
Not provided

Job Posted:
February 14, 2026