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Business & Process Improvement Team Lead

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Vodafone

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Location:
Egypt , Giza

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility:

  • Manage the execution of major process optimization projects across the organization through applying Lean, Six Sigma, and other process improvement methodologies to achieve significant measurable outcomes in operational efficiency, cost reduction, and service quality ensuring they align with Vodafone business priorities
  • Develop & Implement strategies to streamline and simplify business processes across the organization
  • Identify inefficiencies and bottlenecks in existing processes and develop actionable plans to address them
  • Collaborate, Engage and influence key stakeholders across various business units to ensure process improvements are aligned with Vodafone business goals and objectives
  • Utilize advanced analytics, KPIs, and benchmarking to drive process redesign and continuous improvement
  • Standardize best practices and document optimized processes to ensure consistency and repeatability across departments
  • Business case creation illustrating the benefits/savings vs cost
  • Signing off the communication/training material related to the new proposed process

Requirements:

  • Expert as Process Champion and seeing initiatives from concept to delivery
  • Good strategic insights and programme management experience in highly sophisticated cross functional environment
  • Strong, strategic decision-maker with proven leadership
  • Excellent stakeholder management skills
  • Strong analytical skills (the role requires extensive analysis of trends)
  • Excellent Presentation skills
  • Attention to details
  • Ability to work in multitasks under pressure
  • Self-motivated with ambitious initiatives
  • 8+ years of experience in Process improvement, Management Consulting, or transformation roles, preferably in the telecommunications, IT, or shared services industry
  • Strong communication and influencing skills, credible at chairing and able to build cross functional partnerships
  • Excellent problem-solving skills with demonstrable ability to manage ambiguity and simplify complex situations
  • Six Sigma Black Belt or equivalent certification is required

Nice to have:

  • Lean, Agile, or other relevant certifications are highly desirable
  • Project management certifications (e.g., PMP, PRINCE2) are a plus

Additional Information:

Job Posted:
February 13, 2026

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