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Business Process Excellence Specialist

Portugal, Lisbon · Job Posted June 09, 2026
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Job Responsibility

  • Own end-to-end delivery of process improvement initiatives, from problem definition and prioritization through implementation and value realization
  • Deliver measurable business outcomes across critical processes by linking each initiative to clear value targets, measurable benefits, and disciplined investment decisions
  • Lead agile squads or serve as a core delivery leader within cross-functional squads, bringing together process, automation, and design expertise to solve high-value business problems
  • Structure squad delivery through clear priorities, practical governance, and strong execution discipline to maintain momentum and predictable results
  • Partner with operations, engineering, and support teams to ensure solutions are practical, adopted, and sustained in day-to-day operations
  • Lead change management at the initiative level, including stakeholder alignment, communication planning, and adoption support to ensure improvements are understood, embraced, and sustained
  • Identify, manage, and escalate delivery and operational risks early, using practical mitigation plans to protect timelines, adoption, and value realization
  • Define, track, and report initiative and process KPIs, using performance insights to steer delivery, corrective actions, and sustained business impact
  • Identify where automation, AI, workflow redesign, and process design can materially improve outcomes, while exercising strong judgment on where human decision-making and oversight must remain
  • Contribute to shaping a clear AI-enabled process model across the platform, with defined accountability, governance, and continuous improvement mechanisms

Requirements

  • Bachelor's degree in Engineering, Business, or a related field
  • 3+ years of relevant experience in energy, oil and gas, large-scale infrastructure, or internal operational excellence roles
  • consulting experience is a plus
  • Proven track record delivering process improvement or transformation initiatives with measurable impact
  • Experience leading or contributing to agile squads or cross-functional delivery teams, with strong project management discipline in planning, execution, change management, and stakeholder alignment
  • Strong analytical mindset with the ability to translate data into actionable insights
  • Experience with process mapping, root-cause analysis, current-state and future-state design, and continuous improvement methods such as Lean, Kaizen, or similar approaches
  • Hands-on, pragmatic, and comfortable working directly with operational teams
  • Excellent spoken and written English required, with the ability to communicate clearly and confidently across functions and seniority levels in a global environment
  • Comfortable working across geographies, time zones, and cross-cultural teams
  • Proficiency with modern collaboration, project delivery, automation, and AI tools expected
  • familiarity with agile delivery platforms, process automation tools, and general-purpose agentic platforms is a plus
  • Optional certifications such as PMP, PRINCE2, or Lean / Six Sigma are valued but not required

Nice to have

Optional certifications such as PMP, PRINCE2, or Lean / Six Sigma are valued but not required

What we offer

  • Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
  • Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
  • Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility

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