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Business Process Excellence & Communications Specialist

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Aptiv plc

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Location:
Poland , Krakow

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Business Process Excellence & Communications Specialist plays a key role in driving continuous improvement and employee engagement.This role combines process excellence expertise with strong communication skills to improve how we work and how we connect. You will lead cross‑functional initiatives that enhance efficiency, standardize best practices, and strengthen collaboration, while creating communication campaigns that bring transformation to life for employees worldwide.

Job Responsibility:

  • Create and deliver engaging internal communication campaigns, events, and content that support transformation initiatives
  • Build clear and consistent communication plans that promote transparency, alignment, and understanding
  • Partner with leadership to communicate priorities, celebrate progress, and strengthen employee engagement
  • Translate technical or process information into clear, compelling messages for diverse audiences
  • Support change management through targeted communication and effective storytelling
  • Lead and support cross‑functional projects focused on process optimization, efficiency, and standardization
  • Apply Lean and continuous improvement tools to identify opportunities and deliver measurable results
  • Collaborate with automation and service delivery teams to scale and sustain best practices
  • Develop and maintain process frameworks, standards, and governance models that support operational excellence
  • Act as a connector between business and technical teams to ensure shared understanding and smooth collaboration
  • Build strong relationships with operational and business teams to ensure initiatives are practical, relevant, and aligned with real needs

Requirements:

  • Skills in graphic design or video editing (Adobe, Acrobat, Canva)
  • Excellent communication skills in English and Polish—clear, creative, and persuasive
  • Strong proficiency in PowerPoint, SharePoint, Excel, and Word
  • High energy, enthusiasm, and the ability to engage and inspire diverse stakeholders
  • Proven ability to manage multiple priorities and meet deadlines in a fast‑paced environment
  • Experience in project coordination, planning, and leading cross‑functional teams
  • Interest in continuous improvement
  • 2+ years of experience in business/process improvement or communications in a Shared Service Center
What we offer:
  • Well-Being Program that includes regular webinars, workshops, and networking events
  • Hybrid work (min. 47 days/yr of remote work, flexible working hours)
  • Employee Pension Plan paid by the employer and Employee Capital Plan
  • Access to Multisport card
  • Private health care (Signal Iduna) and Life insurance for you and your beloved ones

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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