CrawlJobs Logo

Business Process Consultant

advancesolutions.com Logo

Advance Solutions

Location Icon

Location:
Saudi Arabia

Category Icon
Category:
Consulting

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Business Process Consultants are trusted advisors to our client stakeholders; they are thought leaders with a broad and deep understanding of business process concepts in multiple specialized fields. You’ll be responsible for setting the stage for our engagements by effectively defining the needs of our customers for their ServiceNow implementations while simultaneously working alongside team members to further develop our next-generation Business Process Consulting and Organizational Change Management consultancy.

Job Responsibility:

  • Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs
  • Partner with project teams to deliver successful enterprise service management solutions to our customers
  • Lead functional discovery and functional process workshops / working sessions
  • Gathering business requirements and translate them into workable solution specifications
  • Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
  • Defining industry and client specific business processes and identify opportunities for business process optimization
  • Advise on all things business process related to ServiceNow implementation projects
  • Develop functional process guides, workshop materials and techniques
  • Serve as the business process SME throughout the lifecycle of all engagements
  • Further your ServiceNow Expertise by developing knowledge on additional modules within the Suite
  • Contribute to a collaborative, supportive team culture, training and mentoring colleagues and team members

Requirements:

  • Overall career experience 7+
  • 5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
  • ServiceNow Experience : 3+ years
  • ServiceNow Certifications: Certified System Administrator AND one or more of the following Certified Implementation Specialist certifications – CIS-Discovery, CIS-Event Management, CIS-Service Mapping
  • Additional ServiceNow CIS credentials in related platform areas, including but not limited to: CIS-IT Service Management, CIS-Hardware Asset Management, CIS-Software Asset Management, CIS-Platform Analytics
  • Intermediate or advanced knowledge of ITIL and Agile framework
  • Domain experience in areas of specialty, through both practical experience and industry certifications, for example (not limited to): ITIL Foundations/Practice Manager, Open Group IT4IT, Cloud Computing certifications (AWS, Microsoft, Google), Infrastructure Computing certifications (VMWare, Cisco, Network+)
  • Demonstrable experience leading business process design workshops to elicit client requirements for ServiceNow implementations
  • Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories that support Agile Development
  • Ability to create collateral in the forms of process workflows, client presentations, workshop approaches, delivery tools and aids, marketing and training materials
  • Proficiency with creating process diagrams/guides, creating use cases, delivering client training
  • Successful track record as an external consultant in a professional services company or as an internal governance or process lead for a global organization
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to client sponsors/stakeholders in solving business process and/or technical problems
  • Exceptional meeting & facilitation skills
  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
What we offer:
  • competitive compensation
  • generous benefits
  • professional atmosphere
  • collaborative and inclusive work environment
  • opportunity to grow professional careers

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Process Consultant

New

Business Process Consultant

As a Business Process Consultant with GlideFast Consulting, you are essential in...
Location
Location
United Kingdom
Salary
Salary:
Not provided
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years working with the ServiceNow platform with experience in at least two modules
  • 3+ years experience in management consulting, process design, or product management
  • Experience leading and executing complex strategic and operational initiatives at large organizations
  • Experience partnering and advising key stakeholders/executives
  • Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations
  • Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)
  • Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
  • High proficiency with English language: written, reporting, verbal/oral communication skills
  • must be an effective presenter
  • Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports
Job Responsibility
Job Responsibility
  • Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements
  • Document, communicate and validate business, functional design, and process requirements throughout the customer engagement
  • Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
  • Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value
  • Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
  • Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value
  • Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
  • Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features
  • Handle multiple complex projects or initiatives across customers and the ServiceNow platform
  • Identifies gaps and opportunities related to Advisory team processes, artifacts, and methodologies
Read More
Arrow Right
New

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...
Location
Location
United States
Salary
Salary:
125000.00 - 140000.00 USD / Year
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years ServiceNow experience
  • 3+ years professional consulting experience
  • Expert knowledge of at least one ServiceNow suite
  • Beginner to intermediate knowledge of multiple ServiceNow suites
  • Advanced knowledge of Agile/SAFe Product Owner
  • Expert practical experience writing stories and grooming requirements
  • Advanced knowledge of at least one relevant industry
  • Certified System Administrator (CSA)
  • 1 Certified Implementation Specialist Certification
  • Maintain an active government security clearance if applicable
Job Responsibility
Job Responsibility
  • Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
  • Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
  • Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
  • Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
  • Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
  • Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
  • Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
  • Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
  • Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
  • Continue learning service delivery solutions, technologies, and methodologies
Read More
Arrow Right

ServiceNow Business Process Consultant

Play an important role in transforming ideas into solutions as part of the ASC t...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of ServiceNow
  • Demonstrable experience leading business process design workshops for HR, Workspace, Legal, and IT Service Delivery
  • Ability to create collateral (process workflows, presentations, workshop materials)
  • ServiceNow Certifications highly desired (Certified System Administrator, Certified Implementation Specialist)
  • Successful track record as an external consultant or internal governance/process lead
  • Strong Consulting Skills
  • Exceptional meeting & facilitation skills
  • Strong collaboration and communication skills
  • Proficiency with creating process diagrams/guides, use cases, and delivering client training
Job Responsibility
Job Responsibility
  • Work with HR Practice Lead to develop, coordinate, integrate and implement best practice HR and related services
  • Deliver programs for customers
  • Partner with project teams to deliver enterprise service management solutions
  • Lead functional discovery and process workshops
  • Gather business requirements and translate into solution specifications
  • Document user stories/requirements based on customer processes/ServiceNow HRSD design
  • Define industry and client specific business processes and identify optimization opportunities
  • Advise on business process related to ServiceNow implementation projects
  • Develop functional process guides, workshop materials and techniques
  • Serve as business process SME throughout engagement lifecycle
What we offer
What we offer
  • Performance based annual bonus
  • Medical & 401K benefits
  • Several other cool perks
  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Collaborative and inclusive work environment
  • Opportunities for professional and personal growth
  • Fulltime
Read More
Arrow Right

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders, levera...
Location
Location
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of Business Process consulting experience
  • ServiceNow Experience: 3+ years
  • Intermediate or advanced knowledge of ITIL and Agile framework
  • Domain experience in areas of specialty, through both practical experience and industry certifications
  • Demonstrable experience leading business process design workshops for ITSM, HR, CSM etc.
  • Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
  • Ability to create collateral (process workflows, presentations, workshop approaches, training materials)
  • Proficiency with creating process diagrams/guides, use cases, delivering client training
  • Provide high-level test scripts to guide QA
  • Exceptional meeting & facilitation skills
Job Responsibility
Job Responsibility
  • Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices
  • Partner with project teams to deliver enterprise service management solutions
  • Lead functional discovery and functional process workshops
  • Gather business requirements and translate them into solution specifications
  • Document user stories/requirements based on customer processes/ServiceNow solution design
  • Define industry and client specific business processes and identify optimization opportunities
  • Advise on all things business process related to ServiceNow implementation projects
  • Develop functional process guides, workshop materials and techniques
  • Serve as the business process SME throughout engagement lifecycles
  • Further ServiceNow Expertise by developing knowledge on additional modules
What we offer
What we offer
  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Collaborative and inclusive work environment
  • Career growth opportunities
  • Fulltime
Read More
Arrow Right

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders; they a...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Overall career experience 7+ years
  • 5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
  • ServiceNow Experience: 3+ years
  • ServiceNow Certifications: Certified System Administrator AND one or more CIS certifications (CIS-Discovery, CIS-Event Management, CIS-Service Mapping)
  • Demonstrable experience leading business process design workshops for ServiceNow implementations
  • Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
  • Ability to create collateral (process workflows, client presentations, workshop approaches, delivery tools, marketing and training materials)
  • Proficiency with creating process diagrams/guides, creating use cases, delivering client training
  • Successful track record as an external consultant in a professional services company or as an internal governance or process lead for a global organization
  • Demonstrated ability to influence and consult while providing thought leadership
Job Responsibility
Job Responsibility
  • Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices for customer business needs
  • Partner with project teams to deliver successful enterprise service management solutions
  • Lead functional discovery and functional process workshops/working sessions
  • Gather business requirements and translate them into workable solution specifications
  • Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
  • Define industry and client specific business processes and identify opportunities for business process optimization
  • Advise on all things business process related to ServiceNow implementation projects
  • Develop functional process guides, workshop materials and techniques
  • Serve as the business process SME throughout the lifecycle of all engagements
  • Further ServiceNow Expertise by developing knowledge on additional modules within the Suite
What we offer
What we offer
  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Collaborative and inclusive work environment
  • Opportunity for professional career growth
  • Fulltime
Read More
Arrow Right

Business Process Consultant

We are looking for a Business Process Consultant to join our highly motivated an...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5+ years of relevant experience in IT and/or consulting customer facing role
  • Experience in business and IT Service Management process onboarding projects
  • Fluent English (Verbal and Written)
  • BSc or MSc in IT, Business field or equal level of experience
  • Analytical skills – ability to synthesize large amounts of information to the most important points, to understand what information is needed to formulate a functional requirement, to be able to separate the important from the non-important information, to investigate and drill for information needed to close a topic, to summarize major points and trends, so that the client can get the big picture, and at the same time stay on top of the detail behind a solution
  • Strong interpersonal skills – leading skills, communication, negotiation, focus on detail, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Very strong presentation and client negotiation skills
  • Willingness to travel and lead onsite customer workshops
  • Adaptable and agile to constantly changing customer requirements
Job Responsibility
Job Responsibility
  • Understand customer requirements and business objectives
  • Understand and assess customers’ current processes, tools and operating model
  • Support the governance to design and implement improvements utilizing Service Management
  • Understand and be able to explain ServiceNow capabilities
  • Implement/configure and optimize Service Now solutions
  • Design integrations between ServiceNow and third-party solutions (LDAP, ERP, DB, Inventory, etc.)
  • Perform UAT and knowledge transfer to customers
  • Create reports and generate metrics
  • Assist and help customers take ownership of implemented solutions
  • Possibility to travel
What we offer
What we offer
  • Excellent remuneration package
  • Extended vacation
  • Flexible working arrangements
  • Additional Health insurance
  • Training and certifications
  • Multisport / Coolfit card (co-funded)
  • Great working environment and team spirit
  • Fulltime
Read More
Arrow Right
New

Experienced Staff in Risk Consulting - Business Consulting (Non Financial Services)

Risk Consulting is a key part of EY's Consulting Services, helping organizations...
Location
Location
Vietnam , Ha Noi
Salary
Salary:
Not provided
accaglobal.com Logo
ACCA
Expiration Date
January 12, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s or master’s degree
  • At least 2 years of experience in risk management, internal control, internal audit, finance, or a reputable organization
  • Proficiency in written and spoken Vietnamese and English
  • Advanced skills in MS PowerPoint and Excel
  • Certifications (CIA, ACCA, CIMA, CPA) preferred
  • Strong understanding of business processes and risk management preferred
  • Familiarity with data analytics tools preferred
Job Responsibility
Job Responsibility
  • Support consulting projects in internal control, internal audit and risk management transformation initiatives, focusing on tasks assigned by senior team members
  • Engage with team members, share responsibilities, and provide updates to ensure smooth project execution
  • Assist in organizing workshops, presentations, and training sessions for clients and internal teams
  • Identify potential risks during projects and communicate these to project managers with suggested solutions
  • Collaborate and support international teams during the project implementation
  • Stay updated on industry trends and pursue professional development opportunities
  • Ensure work meets EY's quality standards and contributes to client satisfaction
What we offer
What we offer
  • Gain hands-on experience in risk management and consulting
  • Work on diverse projects across various industries
  • Collaborate with experienced professionals and international experts
  • Access career progression opportunities with mentorship and training
  • Contribute to impactful projects that drive organizational transformation
Read More
Arrow Right

Business Consultant

Digital transformation is the cornerstone of Sopra Steria’s commitment to innova...
Location
Location
Luxembourg , Leudelange
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Business Administration, Management, Information Systems, Engineering, or a related field
  • Proven experience in business analysis, consulting, or a related role
  • Knowledge of business process modeling (BPMN, UML, or similar frameworks)
  • Experience in project management methodologies (Agile, Scrum, Waterfall, etc.)
  • Excellent problem-solving skills and strategic thinking abilities
  • Strong communication and stakeholder management skills
  • Proficiency in analytical tools such as Excel, Power BI, Tableau, or similar
Job Responsibility
Job Responsibility
  • Conduct business analysis to identify areas for improvement and provide actionable insights
  • Develop and maintain business process models to streamline workflows and optimize operations
  • Collaborate with cross-functional teams to define project requirements and business objectives
  • Support project management activities, ensuring alignment with business goals and timelines
  • Identify opportunities for digital transformation and process automation
  • Develop reports, dashboards, and data visualizations to support decision-making
  • Stay up to date with industry trends and best practices in business analysis and consulting
  • Apply design thinking methodologies to enhance problem-solving and innovation as a plus
What we offer
What we offer
  • Access to our Sopra Steria training and personal development academy
  • A company car lease or mobility budget
  • A company laptop and phone
  • Private health insurance coverage
  • Meal vouchers
  • Social security and pension plan
  • A competitive salary
  • 26 holiday days
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.