Business Process Architect - CRM Platform Job at Hewlett Packard Enterprise (Guadalajara)

AI Business Process Architect

Team Mission: We are dedicated to leveraging artificial intelligence to transfor...

Location

China , Shanghai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree or above in Business Administration, Management, Information Systems, Supply Chain, Finance, Engineering, or a related field. MBA or business-focused postgraduate qualifications are a plus
3–5 years of work experience in management consulting, business process consulting, or industry-focused roles involving enterprise operations (e.g., sales operations, customer service, finance, supply chain). Experience with CRM/ERP implementations from a business/functional perspective is highly valued
Exposure to digital transformation, process improvement (e.g., Lean, Six Sigma), or automation initiatives preferred over purely technical backgrounds
Working awareness of Microsoft Dynamics 365, Power Platform, and Copilot Studio — understanding what they do and where they fit, rather than deep implementation expertise
Basic understanding of AI and large language model concepts — enough to explain value propositions to business audiences and collaborate effectively with technical architects
Comfort navigating enterprise technology landscapes (ERP, CRM, integration patterns) at a conceptual level to bridge business requirements and technical solutions
Solid understanding of enterprise business processes in at least one domain: sales & marketing (lead-to-cash), customer service (case management, contact center), finance (procure-to-pay, record-to-report), or supply chain (plan-to-deliver, inventory optimization)
Ability to conduct business discovery, document current-state processes, identify pain points, and articulate improvement opportunities in language that business stakeholders understand
Familiarity with industry dynamics, competitive landscapes, and regulatory considerations in one or more sectors (e.g., manufacturing, retail, financial services, healthcare, professional services)
Demonstrated ability to build business cases and ROI models that connect technology initiatives to measurable business outcomes

Job Responsibility

Develop and maintain deep knowledge of industry-specific business processes (e.g., sales cycle management, customer service operations, financial close, supply chain planning) across one or more verticals such as manufacturing, retail, financial services, or professional services
Conduct business discovery workshops with customers to map current-state processes, identify inefficiencies, and uncover high-impact opportunities for AI-driven improvement
Build industry-contextualized AI solution scenarios that speak directly to the business language of customer stakeholders
Stay current with industry trends, competitive dynamics, and regulatory requirements relevant to target sectors
Champion a business-outcome-first approach: every AI initiative must tie to measurable KPIs such as revenue growth, cost reduction, customer satisfaction, or operational throughput
Develop clear ROI models and business cases that articulate AI value in terms executives understand
Track and report on post-deployment business metrics to demonstrate realized value and identify further optimization opportunities
Lead business-focused customer conversations during pre-sales
Collaborate with sales teams to craft compelling proposals grounded in industry benchmarks
Support proof-of-concept (POC) demonstrations with a business narrative

Fulltime

Director, Sales & Business Development

As Director, Sales & Business Development, you will lead, scale, and continuousl...

Location

United States

Salary:

151724.00 - 227586.00 USD / Year

Articulate

Expiration Date

Until further notice

Requirements

5+ years building and leading multi-level inbound (SDR) and outbound (BDR) pipeline-generation teams with a track record of exceeding goals
Demonstrated strength in change management and process optimization across high-volume motions
Mastery of CRM and sales engagement platforms (Salesforce
Outreach and/or Salesloft
ZoomInfo)
Strong analytical acumen with the ability to define and manage KPIs, forecast performance, and drive data-informed strategy
Outstanding executive communication and influence skills, with experience aligning senior stakeholders across the business
Bachelor’s degree or equivalent experience

Job Responsibility

Architect & own charter, coverage, and operating playbooks for inbound SDRs and outbound BDRs
evaluate and evolve team structure (separate vs. blended) based on performance data and GTM strategy
Lead the transformation of reactive inbound handling into a proactive, integrated inbound + outbound engine tied to ICP and segment priorities
Directly lead a blended team of individual contributors and one front-line manager, with accountability for building future leadership capacity as the function scales
Serve as senior escalation point for complex prospect situations and pipeline-critical blockers, ensuring alignment with broader revenue strategy and business goals
Own responsive, high-quality coverage of inbound interest across phone, chat, email and other emerging channels
continuously improve speed-to-lead, qualification depth, and conversion to sales-accepted opportunities
Build and optimize targeted outbound programs (cold calling, email sequences, and social/LinkedIn engagement) to create net-new pipeline from ICP accounts
ensure disciplined cadence execution
Define and manage KPIs (response SLAs, conversation/meeting rates, SAL→SQL conversion, pipeline created, forecast quality)

What we offer

bonus eligible
robust suite of benefits

Fulltime

Data Architect

We are seeking a highly skilled Data Architect to join our Enterprise Transforma...

Location

Bulgaria , Sofia

Salary:

Not provided

HotSchedules Corporate

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
5+ years in data architecture, database administration, or data engineering, with a focus on enterprise and business systems
Strong knowledge of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra)
Experience with cloud platforms (e.g., AWS, Azure, GCP – BigQuery, Redshift, Snowflake)
Hands-on experience with ETL/ELT tools (e.g., Apache Airflow, dbt, Informatica, Talend, Azure Data Factory, Synapse)
Strong knowledge of API’s and Automation Tools (e.g. Make, Zapier, MS Power Automate)
Familiarity with ERP, CRM, and HRIS integrations
Programming skills in Python, Java, or Scala
Deep understanding of data governance, master data management, and security/compliance (especially GDPR)
Excellent analytical, problem-solving, and communication skills

Job Responsibility

Design, develop, and maintain the organization’s overall data architecture to support enterprise‑wide business applications, internal reporting, and analytics
Create and manage conceptual, logical, and physical data models for organizational data domains (HR, Finance, Sales, Operations, etc.)
Define and implement data governance policies, standards, and best practices across the enterprise
Oversee ETL/ELT processes and pipelines for integrating data from diverse business systems (ERP, CRM, HRIS, etc.)
Collaborate with internal stakeholders (business teams, IT, data engineers) to align data initiatives with organizational objectives
Optimize performance, cost, and scalability of data warehouses and internal reporting systems
Evaluate and recommend tools and platforms to enhance internal data and business application efficiency
Ensure compliance with GDPR and other relevant data security/privacy regulations
Responsible for the successful design and execution of Data related programs and projects

What we offer

25+ days off, as well as birthday day off and 4 charity days off per year
Flexible start and end of the working day and hybrid working mode, including a combination remote and in the office
Team-centric atmosphere
Encouraging healthy lifestyle and work-life balance including supplemental health insurance
New parents bonus scheme

Fulltime

Cloud Solution Architect- AI Business Process

Our purpose is to empower organizations to transform the way they work by harnes...

Location

United States , Multiple Locations

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Authorization to work in the United States that does not now or in the future require employer sponsorship
4+ years experience working in a customer-facing role
4+ years experience leading technical projects
1+ year experience customizing, troubleshooting, and deploying Copilot Studio with one or more demonstratable production deployments
4+ years of experience customizing, tuning, troubleshooting, and deploying one or more of the following cloud-based systems: Dynamics 365 CE Solutions (Customer Service, Sales, and/or Field Service) and/or similar AI-powered CRM and ERP business applications
Microsoft Power Platform (Model Driven Apps, Canvas Apps, Power Automate) with Dataverse and/or similar suite of low-code tools to create intelligent agents for business processes

Job Responsibility

Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging AI Business Process (Dynamics 365, Power Platform, and/or Copilot Studio) expertise to enable defined Customer Success Plan outcomes
Provide feedback and insights from customers back to the relevant Microsoft teams to enable continuous improvement
Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's AI Business Process value proposition to effectively drive usage and generate value from Microsoft technology investments via implementation advisory, performance efficiency, and organizational/operational excellence
Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of AI Business Process solutions and technical subject matter expertise
Lead the technical conversations with customers to drive value from their MS investments
Deliver all work according to Microsoft best practices and policies and using repeatable Intellectual Property (IP)
Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customers transformation journey

Fulltime

SFDC Architect

Practice Lead - Salesforce Billing and Revenue Architect We are looking for a Pr...

Location

United States , Bay Area

Salary:

Not provided

Radiansys

Expiration Date

Until further notice

Requirements

BS/MS degree Computer Science or an Accounting related experience
10+ years of CRM or ERP experience with core expertise in Salesforce CPQ, Billings and Revenue Cloud
Must have Salesforce Certification, a Salesforce trailblazer and good hands-on experience on Salesforce Platform with good understanding on Billing, Subscriptions, Invoices and Payment
Strong functional knowledge of Subscription Management and Billing

Job Responsibility

Design, architect, Implement and serve as a technical strategic advisor on Salesforce Sales and Revenue Cloud platform for our Clients
Establish trust and strong relationships with senior leaders, Ops, and other organizational units as it pertains to the finance business processes and systems
Establish strong collaboration with Clients on the Salesforce CPQ, Billing and Revenue Implementation to ensure end-to-end success of the Quote to Cash and Revenue Recognition processes
Act as an owner and ultimate escalation point for the systems you build and maintain
Identify, evaluate and recommend key technologies required to support and improve the business process centered on the billing platform and systems
Lead cross-functional system implementation efforts end to end. Craft comprehensive system design specifications that translate business requirements into technical requirements for implementation. Set expectations around technical feasibility of requested features and functionality, and partner to provide training and technical support as needed
Developing and executing on a strategy to drive install base sales growth
Strategize, Build, Recruit, Manage, Inspire and lead a team of Salesforce practice professionals
Coaching and developing your team through call shadowing, 1:1 coaching, and KPI/metrics reviews
Staying actively involved in the sales cycle and bringing in senior leadership and other additional resources as needed

Salesforce Architect

Binariks is looking for a highly motivated and skilled Salesforce Architect (Pha...

Location

Salary:

Not provided

Binariks

Expiration Date

Until further notice

Requirements

6+ years of hands-on experience with the Salesforce Platform
Strong expertise in Veeva CRM and Salesforce Life Sciences Cloud
Proven experience in pre-sales activities, including the preparation of compelling case studies and solution proposals
Solid understanding of pharmaceutical regulatory requirements
Ability to design high-level architectures and define scalable, compliant solution approaches
Strong stakeholder management skills with the ability to communicate clearly with business and technical audiences
Ability to analyze business pain points and translate them into effective, value-driven solutions
Experience gathering, documenting, and presenting functional and technical requirements, including creation of high-quality architectural documentation
Skilled in communicating technical concepts and providing knowledge transfer to delivery teams
Upper-intermediate English or higher

Job Responsibility

Structure and conduct conversations with client stakeholders to understand business needs and requirements, perform audits of client systems, and elicit business requirements for system architecture
Take part in pre-sales and discovery phases in projects
To be a core team player in the Solution group of Binariks
Propose appropriate solutions in ambiguous/early-stage situations
Transform business requirements into technical requirements
Plan, design, and implement IT solutions
Document technical and functional requirements
Communicate requirements and specifications to a project team, guide the team during the implementation stage, control, and review processes

Parttime

Insurance Business Domain Architect

The Insurance Business Domain Architect role at NTT DATA requires a skilled prof...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or Information Technology
At least 8 years of experience in data architecture and analytics
Skilled professional to bridge data-driven insights with business strategy across various sectors
Deep technical expertise in data architecture and analytics solutions
Strategic understanding of the business domain
Hands-on experience designing data solutions
Ensuring alignment with business processes, operational needs, and industry-specific regulations

Job Responsibility

Define a comprehensive data strategy that supports key business processes such as claims management, underwriting, risk analysis, and customer lifecycle management, aligning them with business objectives
Architect solutions that integrate data from various business functions (e.g., risk management, financial reporting, fraud detection) to enable more informed decision-making while ensuring compliance with financial regulations (e.g., SOX, Basel III)
Design integrated data solutions for optimizing business processes in production, supply chain, inventory management, and equipment maintenance, ensuring that data supports business continuity and operational excellence
Develop a unified data architecture that supports operational processes related to energy production, distribution, and consumption. Design solutions for predictive maintenance, energy forecasting, and optimization of resources
Work closely with business stakeholders to understand their goals, processes, and pain points, and translate these needs into data architecture and analytics requirements
Ensure the architecture supports business processes such as customer segmentation in insurance, transaction processing in banking, production planning in manufacturing, and load forecasting in energy
Design data flows and structures that enable business units to derive actionable insights and optimize decision-making through data-driven strategies
Implement data analytics solutions for real-time policyholder insights, claims analysis, risk assessment, and predictive modeling for underwriting, fraud detection, and customer churn prediction
Architect solutions that support financial forecasting, portfolio management, and real-time transaction analysis, integrating data from risk management, credit, and fraud departments
Leverage data for business intelligence, enhancing operational efficiency, inventory management, supply chain visibility, and predictive maintenance for critical equipment

Fulltime

Solution Architect, Application Innovation

As a Solution Architect with Application Innovation experience, you can expect t...

Location

United States

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Engineering, Information Systems, or related discipline (or equivalent experience)
7+ years of experience architecting enterprise applications using .NET technologies
Demonstrated experience designing or delivering solutions using Blazor
Experience incorporating AI innovation capabilities into enterprise applications (e.g., Azure OpenAI, Copilot extensibility, semantic search, intelligent automation)
Experience architecting solutions aligned to enterprise business processes and operational systems (not limited to Dynamics 365)
Experience designing Azure-hosted application platforms using services such as App Services, Functions, storage, APIs, and DevOps pipelines
Experience working in consulting, systems integration, or Microsoft partner environments
Demonstrated experience collaborating with technical and business stakeholders to define architecture strategy
Ability to thrive in a dynamic and entrepreneurial consulting environment
Ability to travel 30% or client engagements require

Job Responsibility

Design and lead modern enterprise application solutions that combine .NET Blazor engineering, AI innovation capabilities, and business process architecture to solve complex operational challenges for clients
Draw upon your knowledge of Microsoft technologies such as Azure App Services, Functions, DevOps pipelines, integration services, data platforms, and Azure AI capabilities to architect scalable application solutions aligned with client strategy and enterprise architecture direction
Develop and cultivate trusted relationships with clients through discovery sessions, whiteboarding workshops, and technical analysis, positioning HSO as a strategic partner in delivering intelligent application platforms
Work with prospects and clients to determine architecture approaches that translate business workflows into scalable custom application and integration solutions across enterprise systems
Provide supporting architecture artifacts such as solution designs, technical validation approaches, and proof-of-concept implementations that demonstrate how modern application platforms and AI-enabled capabilities support client business objectives
Guide organizations in extending their business platforms through AI-enabled application innovation, including Copilot-style experiences, semantic search, and intelligent workflow automation
Define integration strategies across ERP, CRM, case management platforms, internal line-of-business applications, and modern Azure-hosted solutions
Collaborate with delivery teams to establish architecture guardrails supporting scalable, maintainable, and secure enterprise application platforms
Apply your understanding of business systems and operational workflows to ensure solutions align with the realities of how organizations execute work across their technology landscape
Support modernization initiatives that transition legacy applications toward cloud-native Azure architectures enhanced with AI capabilities

What we offer

medical, dental & vision coverage
flexible spending accounts
health reimbursement account
401(k) plan with a company match
competitive pay with performance-based bonus
generous paid time off

Fulltime

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Business Process Architect - CRM Platform

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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