Business Process Analyst

• Serve as Epic Owner: define vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap for assigned epics
• Lead cross-functional discovery with manufacturing stakeholders (operations, quality, engineering, supply chain) to capture needs and validate solutions
• Decompose epics into features, capabilities, and user stories with clear acceptance criteria and traceability
• Prioritize backlog items to maximize business value and align with product strategy and release plans
• Drive planning and execution in Agile/SAFe environments — participate in PI planning, sprint planning, demos, and retrospectives
• Liaise with product managers, solution architects, developers, QA, release managers, and business SMEs to ensure timely delivery
• Maintain requirement artifacts, process maps, integration and data flow diagrams, and decision logs
• Support testing activities: define test scenarios, validate UAT outcomes, and coordinate defect resolution
• Lead change management: prepare training materials, support communications, and coordinate rollouts with operations and support teams
• Track and report epic progress and outcomes using agreed KPIs
• escalate risks and issues proactively
• Apply continuous improvement and Lean thinking to refine processes and reduce waste

• 5+ years of business analysis / product ownership experience in manufacturing or industrial environments
• 5+ years of solid understanding of manufacturing processes: discrete or process manufacturing, production planning, shop floor control, quality management
• 7+ years of business analysis / product ownership experience in manufacturing or industrial environments
• Demonstrated experience with manufacturing systems (ERP, MES, PLM) and integrations between them
• Strong hands-on experience with Agile tooling (Jira, ADO) and documentation (Confluence/Macroscope)
• Proven ability to write high-quality acceptance criteria, user stories, process flows, and technical handoffs
• Excellent stakeholder management and communication skills — able to influence at all levels
• Strong analytical skills
• comfortable working with data (SQL knowledge preferred) and metrics to demonstrate impact
• Bachelor’s degree in Engineering, Business, Information Systems, or related field (or equivalent experience)

SQL knowledge preferred

• Generous company match to your 401(k)
• Industry-leading tuition assistance program pays your institution directly
• Fertility, adoption, and surrogacy benefits
• Up to $10,000 gift match when you support your favorite nonprofit organizations
• health insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability insurance programs
• paid and unpaid time away from work