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We are looking for a Business Process Analyst to support a Contract engagement in Savannah, Georgia. This role will concentrate on documenting and analyzing current workflows. The position requires an on-site work during normal business hours.
Job Responsibility:
Review and document business workflows tied to a broad portfolio of applications used across the organization
Observe employees in person as they carry out daily tasks to capture real-world process steps, handoffs, and pain points
Prioritize analysis efforts around the most urgent operational concerns identified by department stakeholders
Create detailed process maps, workflow diagrams, and supporting documentation that reflect current-state operations
Analyze data movement and information handoffs between applications to identify dependencies and documentation gaps
Partner with resources to gather insights, validate findings, and refine process documentation
Organize and maintain project artifacts in a structured document storage approach to support accessibility and version control
Requirements:
Demonstrated experience in business analysis within complex operational environments
Strong ability to develop process maps and clearly document end-to-end workflows
Hands-on experience with process documentation and translating observations into formal business artifacts
Familiarity with data mapping and identifying relationships between systems, processes, and information flows
Ability to work on site and engage directly with staff to understand how work is performed in practice
Effective communication skills for collaborating with multiple application stakeholders and validating process details
Proficiency in maintaining organized documentation and supporting structured document storage practices
What we offer:
medical, vision, dental, and life and disability insurance