Business Process Analyst II / BPA Technical Writer

Our Government client (tax related) is looking for a skilled Business Process Analyst/Technical Writer to create technical documents like standard operating procedures, business process flows, instruction manuals, how-to guides, journal articles, test cases, and other supporting documents to effectively communicate complex and technical information in a "plain-language” style. The successful candidate will also serve as a lead for Subject Matter Experts within a specific area and other Business Analysts for specific tasks. This is in preparation for and conjunction with the Department's modernization efforts regarding the Unified Tax System which is an ongoing multi-year initiative. The successful candidate will ensure that all documentation is created in the Department's standard and accurately depicts the information the Client teams currently follow and the transition to the new modernized processes. The successful Business Process Analyst must have great enthusiasm, strong leadership ability, excellent communication skills, be proficient in reading and writing, and be able to use the tools to create the needed business documentation and tracking. This is an on-going modernization project that is expected to finalize in 2026. This position is anticipated to be funded through the life of the project. This position will report to the Function Lead and will be tasked from time to time by the Enterprise Project Management Team.