Business Process Analyst I

• Manage navigation business license and map purchase cost
• Support Mapcare invoicing and communicate balance account with customers (HMA/HACC/KUS/KCA)
• Enhance vehicle research and strategic planning reports in North America
• Forecast document for Sales/purchase monthly data
• Provide business intelligence through data collection and analysis based on expected customer sales
• Analyze, define, and develop the organization's business process methods and practices
• Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals and implement new processes, evaluate existing processes, and recommend optimal solutions and improvements
• Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
• Research industry trends for application of process improvement techniques and best practices

• Bachelor’s degree with a Financial major preferred or equivalent experience
• 3 - 5 years of experience in quality assurance, engineering, or other related field
• Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)
• Non-professional experience using Connected Car Services such as OEM navigation systems from any car manufacturer
• Experience in automotive business industry, preferred
• Strong root-cause analysis skills
• Knowledge of IT security
• PowerPoint documentation and MS Office utilization capability above intermediate level, such as Excel
• Strong skills in working with clients and negotiating and influencing business decisions.
• Customer-centric and strong leadership skills - able to engage the internal/external needs to solve the concerns/challenges.
• Organized, detail-oriented, self-motivated, and ability to meet the deadlines
• Excellent oral presentation and writing skills

Experience in automotive business industry