Business Process Analyst – IT, Lawes Consulting Group

Lawes Consulting Group

Location:
United Kingdom, London

Category:
Insurance

Contract Type:
Not provided

Salary:

55000.00 - 60000.00 GBP / Year

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Job Description:

We’re working with a established insurance firm in the City of London seeking a Mandarin-speaking Business Process Analyst to support key transformation projects. This role focuses on analysing and improving business processes, enhancing operational efficiency, and bridging the gap between business and IT.

Job Responsibility:

Analyse and document insurance processes, identifying gaps and improvement areas
Develop process maps and recommend optimisation strategies
Gather and define business requirements, ensuring clarity and feasibility
Use data to identify trends and provide actionable insights
Support and manage business-led IT projects from concept to delivery
Collaborate with technical teams to ensure smooth implementation
Facilitate workshops and stakeholder discussions
Map workflows, identify inefficiencies, and propose solutions
Track project progress and support alignment with business goals
Monitor process KPIs and performance metrics
Produce clear documentation for business and technical teams

Requirements:

2-5 years in process analysis, business requirements, or data modelling
Insurance sector experience preferred
Involvement in process improvement and IT project delivery
Proven ability to work across business and technical teams
Fluent in English and Mandarin
Strong analytical and process mapping skills
Confident with data analysis and visualisation tools
Excellent communicator and stakeholder manager
Knowledge of Six Sigma, BPM, ISO 9001, or ITIL (advantageous)

Nice to have:

Knowledge of Six Sigma, BPM, ISO 9001, or ITIL

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Process Analyst – IT