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We are building a new team in Penang, Malaysia to support our Revenue Management team. You will play a critical role in ensuring our revenue attainment engine runs smoothly by owning the data accumulation, preparation and calculation, and reporting processes that power revenue attainment forecasts, consumption reporting, and supply & demand planning. The role will also be involved in various key projects/initiatives associated with process improvements. This is a high-impact, detail-oriented role where accuracy and timeliness are essential. You will work closely with the US-based team who focus on risk analysis, strategic insights, and executive reporting — and your work will be the foundation they build on every day.
Job Responsibility:
Ensure accurate consolidation, validation, and reconciliation of forecast, actuals, and pipeline data from multiple systems and sources on a daily, weekly, and monthly cadence
Prepare, refresh, and maintain all recurring forecast models, templates, workbooks, and dashboards, ensuring timely updates and alignment with established processes
Proactively drive for continuous improvement in forecasting and reporting processes, identifying automation opportunities and streamlining communications across teams
Ensure alignment with Finance, Sales, and Operations teams on all data, transactions, and reporting associated with attainment, consumption, and supply & demand forecasts
Compile demand signals, historical trends, and supply data to support the demand forecasting and allocation process as directed by the US team
Track and update actuals vs. forecast comparisons each cycle and support forecast accuracy tracking by compiling historical forecast-vs-actual data
Participate in and support process improvement projects
Document all data prep workflows, standard operating procedures, process steps, and systems used
Proactively learn and develop a deep understanding of the end-to-end attainment process and ramp up on all internal systems, tools, and platforms used by the forecasting team (e.g., CRM, ERP, BI tools, internal databases, and proprietary forecasting applications)
Requirements:
Proficiency in Microsoft Excel (pivot tables, VLOOKUP/INDEX-MATCH, complex formulas, data validation, macros are a plus)
Experience working with large datasets and multiple data sources
Strong attention to detail and a track record of producing accurate, error-free work
Ability to work partially overlapping hours with US time zones (specifically Central)
Excellent written and verbal communication skills in English
Experience in data-heavy operations, analytics, or business support role
Experience with BI tools such as Tableau, Power BI, or similar
Nice to have:
Experience with CRM or ERP systems (e.g., Salesforce, SAP, Oracle)
Prior experience in forecasting, revenue operations, sales operations, or supply chain analytics
Experience working in a global team with US-based colleagues
Proficiency in Python, SQL, R, or other scripting languages for data automation