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Business Planning Coordinator - Revenue Operations

Malaysia, Penang · Job Posted May 03, 2026
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Job Description

We are building a new team in Penang, Malaysia to support our Revenue Management team. You will play a critical role in ensuring our revenue attainment engine runs smoothly by owning the data accumulation, preparation and calculation, and reporting processes that power revenue attainment forecasts, consumption reporting, and supply & demand planning. The role will also be involved in various key projects/initiatives associated with process improvements. This is a high-impact, detail-oriented role where accuracy and timeliness are essential. You will work closely with the US-based team who focus on risk analysis, strategic insights, and executive reporting — and your work will be the foundation they build on every day.

Job Responsibility

  • Ensure accurate consolidation, validation, and reconciliation of forecast, actuals, and pipeline data from multiple systems and sources on a daily, weekly, and monthly cadence
  • Prepare, refresh, and maintain all recurring forecast models, templates, workbooks, and dashboards, ensuring timely updates and alignment with established processes
  • Proactively drive for continuous improvement in forecasting and reporting processes, identifying automation opportunities and streamlining communications across teams
  • Ensure alignment with Finance, Sales, and Operations teams on all data, transactions, and reporting associated with attainment, consumption, and supply & demand forecasts
  • Compile demand signals, historical trends, and supply data to support the demand forecasting and allocation process as directed by the US team
  • Track and update actuals vs. forecast comparisons each cycle and support forecast accuracy tracking by compiling historical forecast-vs-actual data
  • Participate in and support process improvement projects
  • Document all data prep workflows, standard operating procedures, process steps, and systems used
  • Proactively learn and develop a deep understanding of the end-to-end attainment process and ramp up on all internal systems, tools, and platforms used by the forecasting team (e.g., CRM, ERP, BI tools, internal databases, and proprietary forecasting applications)

Requirements

  • Proficiency in Microsoft Excel (pivot tables, VLOOKUP/INDEX-MATCH, complex formulas, data validation, macros are a plus)
  • Experience working with large datasets and multiple data sources
  • Strong attention to detail and a track record of producing accurate, error-free work
  • Ability to work partially overlapping hours with US time zones (specifically Central)
  • Excellent written and verbal communication skills in English
  • Experience in data-heavy operations, analytics, or business support role
  • Experience with BI tools such as Tableau, Power BI, or similar

Nice to have

  • Experience with CRM or ERP systems (e.g., Salesforce, SAP, Oracle)
  • Prior experience in forecasting, revenue operations, sales operations, or supply chain analytics
  • Experience working in a global team with US-based colleagues
  • Proficiency in Python, SQL, R, or other scripting languages for data automation

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