Business Planner

Microsoft’s Monetization and Business Planning team is at the heart of transforming products and services into value for customers and partners while driving growth for Microsoft. To deliver on this broad charter, we’ve built a center of excellence with an industry-leading reputation for strategic thought leadership. This role is within the Productivity & Intelligence (PI) Business Planning team which is responsible for the monetization of the Microsoft 365 family of products that includes productivity applications such as Microsoft 365 Copilot, Word, Excel, PowerPoint and many more. We are looking for a Business Planner to join us to drive the transformation of some of our most important monetization processes. In this role, you will design and execute processes within our PI Business Planning Team, ensuring clarity of business outcomes and strong alignment to organizational goals. You will apply process tools and methodologies, including Lean principles, to drive compliance, maintain governance, and optimize performance. By monitoring key metrics and interpreting data, you will identify opportunities for automation and continuous improvement, ensuring processes deliver efficiency, accuracy, and value. A key aspect of this role includes supporting the execution of product launches, driving operational rigor and agility across launch workflows. You will collaborate closely with stakeholders to address pain points, maintain engagement, and implement solutions. This includes leading change management, anticipating and mitigating risks across the process lifecycle, and incorporating feedback to refine and transform processes. You will also have the opportunity to write requirements for and champion adoption of innovative AI solutions that enhance scale and accuracy in Marketing processes. Through these efforts, you will help advance operational excellence, improve agility, and deliver superior customer experience.