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We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~50-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team. This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
Job Responsibility:
Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews)
identify and resolve cross-functional bottlenecks
craft best-in-class company culture & process with an employee-centric, systems-design mentality
design & oversee all business hiring plans to identify & attract world-class talent
Strategic partnership: Partner closely with Head of Biz Ops and act as trusted thought partner
define & track core business metrics
prep board materials & attend board meetings
oversee strategic product and financial planning
serve as a trusted proxy in select internal and external contexts
etc
Growth & GTM: Help scale a humming GTM engine: participate in driving GTM strategy & metrics
collaborate on customer segmentation, core positioning, and pricing
generally connect the dots between marketing, sales, and product towards world-class PLG
Special projects: Fill the white space on highly visible and strategically important initiatives and generally keep the wheels on the bus
Requirements:
Have 3-8 years experience, including at least: 1-3 years in MBB, IB, PE, VC, or equivalent
1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
Bonus: former founder / founding employee
A desired career trajectory towards Founder, COO, or GM
Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO
Curious: an insatiable and fast learner
Organized: a skilled project manager
exceptionally organized
enjoy bringing processes from 0→1 (even when not glamorous)
Driven: have a strong bias to action
willing to get hands extremely dirty
willing to run through walls to get things done
Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail
Technical: understand developers and SaaS
you’re an artist with a spreadsheet
you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python)
What we offer:
Offers Equity
Great healthcare coverage options (e.g., fully covered platinum plans)
Paid commuter benefits & similar
Paid team lunch/meals during workdays
Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer)
Flexible WFH and 1 month fully remote per year ("remote February")